Orange County NC Website
Browse       Search
Outside Agencies/Human Services <br /> <br />Program information P a g e 16 o f 25 <br />Program Goal # 2 <br />Invest in historically underserved neighborhoods to <br />preserve the existing stock of Black owned homes in <br />Orange County <br /> <br />Performance Measure <br />(How will you accomplish your goal?) <br /># of Black/BIPOC Orange County residents served <br />Actual Results <br />(Outcome) <br />Ending FY2022 <br />21 <br />Projected Results <br />(Outcome) <br />Ending FY2023 <br />25 <br />Projected Results <br />(Outcome) <br />Ending FY2024 <br />35 <br /> <br />Program Goal # 3 To reach 100% satisfaction rate from program <br />participants <br />Performance Measure <br />(How will you accomplish your goal?) <br /> # of clients who demonstrate satisfaction on the <br />certificate of completion paperwork <br />Actual Results <br />(Outcome) <br />Ending FY2022 <br />This is a new performance measure that was not used in <br />FY22 <br />Projected Results <br />(Outcome) <br />Ending FY2023 <br /> <br />28* <br />Projected Results <br />(Outcome) <br />Ending FY2024 <br />38 <br />Note: We are adjusting data collection sources to measure program satisfaction from FY23 to FY24 due to <br />constraints from COVID-19. In prior years, Habitat staff would complete an in-person survey at the client’s home. <br />For the safety of staff and clients, many of whom are elderly or facing health challenges, we have moved away <br />from indoor in-person surveys. We have instead added a section to the Certificate of Completion paperwork which <br />asks if the program participant is satisfied with the quality of the work done by Habitat on their home. <br />DocuSign Envelope ID: E44C92A1-0C4A-4EAB-9562-32C3B79C7494