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12 <br /> B. WATER QUALITY PROBLEMS <br /> Process Steps Response Time Guidelines <br /> i. Bnvirovmn[al Health Division (OCfID) receives real from N/A <br /> resident ileat or accrual another <br /> ti. OCHD contacts American Stow and advises them of the Contact made within 2 buainess <br /> request and the nave of the ra luesn. No action is required by days a t made <br /> Ameden Stone at this inn. <br /> ii. WEE) staff collects water nmples for abil a the State <br /> Laboratory,of public Healtb. Depending on the samples results, First couples collected by OCIdD <br /> additional sampling may be necessary to fully assess the Will 10 business days of <br /> problem.. [NOTE: The tinting of can sample results is not ral <br /> under control of OCIID or Orange Commit Results of most <br /> samples are resumed within 23 reseal. <br /> iv. Based on tlse.vater sample results,OCFID stffwill OCHD corrfimrs or dnlea well <br /> s. ed on th dwell sampl result Or £lilac Claim within 5 business <br /> days ofreceipt ofthe final terrible <br /> b. Dairy the well failure claim;or results. OCHD also ratifies <br /> a ReeOmmnd(ndhec smdY O[the wdl American Stone within the 5 <br /> business day period once a well <br /> OCDA novifies Amerirnn Smna ifawell fa7me exists. a(adore is confirmed. <br /> Amerium Stone consultant visit site and capacumce whether Consultant visit site wilhlm 10 <br /> We well failure is a"pmbablc result" of the query activity and business days of request <br /> reports findings to OCHD_ <br /> i. If the cousuftant finds that the failure is a "probable mnlf of N/A <br /> %a operation.no forldrer action is necessary by OCBD. <br /> u. For well fai nres cat no not a probable react of the quarry, <br /> operation,OCIIDnaff recommends: Strategy recovuneaded and <br /> a. A ismusliatiom strategy - an auNOri d Orange (fonty contactor is combined within to <br /> representative contacts we appropriate continents). (60 to business days of receipt of fetal <br /> step ix);or schools results or after results of <br /> b. Factor study by a private consultant to detamin the best £tether study are complete. <br /> rcmcdimion star <br /> iii private consultant completes study and reports to OCBD (GO Depends on conacnnt sehedce <br /> back m step vii.-a) <br /> is Remediation strategy is effected DepaWS on contractor schedule <br /> Appeals abaft be mule within 7 <br /> days of the instance of a Claim <br /> de ial based on We fire* that <br /> X. Appr sbytheresideatsmlhe BowdofHealth no well failure exists or other <br /> finding uuntiefacmry to dre <br /> resident. Once made, appeals <br /> progress aecmding to tlue Board <br /> of Health Polio an at. <br />