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▪% and # of program participants who comply with treatment <br />▪% and # of hospitalization rates among program participants with substance abuse and/or <br />psychiatric disorders <br />▪% and # of program participants that consume fresh food <br />Other Measures <br />▪Total residents served <br />▪% and # of agencies that pay employees a living wage <br />▪% and # of agencies that offer health benefits to employees <br />Key Terms <br />▪Goal: The longer-term, wider change to which the program contributes. <br />▪Strategic Objective (SO): The benefit expected to occur for beneficiary groups. SOs express the central <br />purpose of the program in a realistic, specific, measurable way. <br />▪Intermediate Result (IR): The expected change in identifiable behaviors of a specific group or the <br />expected change in systems, policies or institutions required to achieve the strategic objectives. <br />▪Output: The goods, services, knowledge, skills, attitudes and enabling environment that are <br />delivered by the project (as a result of the activities undertaken). <br />▪Indicators: Quantitative or qualitative factors or variables that provide a simple and reliable means to <br />measure achievement, to reflect the changes connected to an intervention, or to help assess the <br />performance of a development actor. Performance indicator statements should be SMART (specific, <br />measurable, achievable, relevant, time bound). <br />Measurement <br />In a results framework, results statements are measured through performance indicators. Agency <br />performance indicators will be measured and reported on annually by funded agencies. <br />The Human Services Program will report on the overall results. During the first year of implementation of the <br />results framework, staff will determine the appropriate frequency of measurement and reporting. We <br />anticipate being able to disaggregate measures by gender, race, ethnicity, age, and disability status. <br />Attachments <br />DocuSign Envelope ID: B7578AEA-ACB5-4FAD-8F8A-86A7F4B5A037