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“credit repair organization.” Section 623(a) (8). Federal regulations are available at www.consumerfinance.gov/learnmore. <br />Section 623(a) (8). <br />Duties After Notice of Dispute from Consumer Reporting Agency <br />If a CRA notifies a furnisher that a consumer disputes the completeness or accuracy of information provided by the furnisher, <br />the furnisher has a duty to follow certain procedures. The furnisher must: <br />• Conduct an investigation and review all relevant information provided by the CRA, including information given to the <br />CRA by the consumer. Sections 623(b) (1) (A) and (b) (1) (B). <br />• Report the results to the CRA that referred the dispute, and, if the investigation establishes that the information was, in <br />fact, incomplete or inaccurate, report the results to all CRAs to which the furnisher provided the information that compile <br />and maintain files on a nationwide basis. Sections 623(b) (1) (C) and (b) (1) (D). <br />• Complete the above steps within 30 days from the date the CRA receives the dispute (or 45 days, if the consumer later <br />provides relevant additional information to the CRA). Section 623(b) (2). <br />• Promptly modify or delete the information, or block its reporting. Section 623(b) (1) (E). <br />Duty to Report Voluntary Closing of Credit Accounts <br />If a consumer voluntarily closes a credit account, any person who regularly and in the ordinary course of business furnished <br />information to one or more CRAs must report this fact when it provides information to CRAs for the time period in which the <br />account was closed. Section 623(a) (4). <br />Duty to Report Dates of Delinquencies <br />If a furnisher reports information concerning a delinquent account placed for collection, charged to profit or loss, or subject to <br />any similar action, the furnisher must, within 90 days after reporting the information, provide the CRA with the month and the <br />year of the commencement of the delinquency that immediately preceded the action, so that the agency will know how long to <br />keep the information in the consumer’s file. Section 623(a) (5). <br />Any person, such as a debt collector, that has acquired or is responsible for collecting delinquent accounts and that reports <br />information to CRAs may comply with the requirements of Section 623(a)(5) (until there is a consumer dispute) by reporting the <br />same delinquency date previously reported by the creditor. If the creditor did not report this date, they may comply with the <br />FCRA by establishing reasonable procedures to obtain and report delinquency dates, or, if a delinquency date cannot be <br />reasonably obtained, by following reasonable procedures to ensure that the date reported precedes the date when the account <br />was placed for collection, charged to profit or loss, or subjected to any similar action. Section 623(a) (5). <br />Duties of Financial Institutions When Reporting Negative Information <br />Financial institutions that furnish information to “nationwide” consumer reporting agencies, as defined in Section 603(p), must <br />notify consumers in writing if they may furnish or have furnished negative information to a CRA. Section 623(a) (7). The CFPB <br />has prescribed model disclosures, 12 CFR Part 1022, App. B. <br />Duties When Furnishing Medical Information <br />A furnisher whose primary business is providing medical services, products, or devices (and such furnisher ’s agents or <br />assignees) is a medical information furnisher for the purposes of the FCRA and must notify all CRAs to which it reports of this <br />fact. Section 623(a) (9). This notice will enable CRAs to comply with their duties under Section 604(g) when reporting medical <br />information. <br />Duties when ID Theft Occurs <br />DocuSign Envelope ID: ED55B3D5-BAD0-45B4-977B-F09C4091C16A