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Overage Detail <br />Emma Corporate Overage will be Invoiced at $0.03 (USD) per contact <br /> <br />Renewal: <br />Except where prohibited by applicable Law, this Ordering Document and all non-expiring items added during the course of the Order <br />Term, shall automatically renew for additional periods equal in duration to the original Order Term or one year, whichever is greater, <br />unless either party gives the other notice of non-renewal at least 30 days before the end of the Order Term (or, if applicable, any <br />renewal of the Order Term). <br /> <br /> <br />Fees at Renewal: Unless otherwise stated on this Order Form, fees for renewal terms will be set at 7% over the immediately preceding <br />Order Term (exclusive of Sales tax) for the same products and quantities. Except any fees that are designated in this Order Form as <br />promotional or ‘one-time’, no fee change will be effective until renewal of that Service. Upon expiration of the applicable Order Term, <br />Customer will automatically be charged in accordance with the payment method specified on this Order Form for renewal unless <br />Customer terminates its account in accordance with the Agreement. <br /> <br />Pricing: The pricing and terms applicable to this Order Form are specific to the products, limits and volumes contained within this <br />Order Form, and Customer remains subject to the terms and conditions in the Agreement for any use of the Services in excess of such <br />products, limits, and volumes in this Order Form. <br /> <br />Usage-Based Fees: Customer acknowledges and agrees that fees for certain features of the Services may be assessed based on <br />Users’ actual usage of those features. Customer agrees to pay for Users’ usage of any such features. <br /> <br />Taxes: All fees stated in this Order Form are exclusive of any applicable taxes ("Customer's Taxes"). If Company has the legal <br />obligation to pay or collect Customer's Taxes, Company will invoice Customer and Customer shall pay for Customer's Taxes. If <br />Customer provides Company with a valid tax exemption certificate authorized by the appropriate taxing authority, Company shall not <br />invoice Customer for Customer's Taxes. Customer shall pay Customer’s Taxes according to Company's invoice with no reduction or <br />offset in the amounts payable to Company. Customer shall promptly reimburse Company for any and all of Customer’s Taxes (and any <br />applicable penalties) that Company is required to pay in connection with the Agreement upon receipt of Company’s invoice. <br /> <br />Custom Terms: <br /> <br />Notwithstanding anything to the contrary in the Agreement, for the purpose of this Order Form, the Agreement is hereby expressly <br />amended as follows: <br /> <br />A Section 13(O) (Non-Discrimination and Living Wage) is hereby added as follows: "Non-Discrimination. Provider shall at all times <br />remain in compliance with all applicable local, state, and federal laws, rules, and regulations including but not limited to all state and <br />federal non-discrimination laws, policies, rules, and regulations and the Orange County Non-Discrimination Policy and Orange County <br />Living Wage Policy (each policy is incorporated herein by reference and may be viewed at www.orangecountync.gov/departments/ <br />purchasing_division/contracts.php.) Any violation of the Orange County Non-Discrimination Policy is a breach of this Agreement and <br />County may immediately terminate this Agreement without further obligation on the part of the County. This paragraph is not intended <br />to limit and does not limit the definition of breach to discrimination." <br /> <br /> <br />Page 3 of 4 <br />DocuSign Envelope ID: F2F416D6-49A5-477A-8B89-4229509616A7