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ORANGE COUNTY 11 <br /> HOUSING DEPARTMENT <br /> hand over all owner's manuals and warranties on equipment and materials to the homeowner. <br /> The contractor and Rehabilitation Specialist will go over operating and maintenance <br /> requirements for the new equipment, materials and appliances and discuss general <br /> maintenance of the home with the Homeowner.The homeowner will have the opportunity to <br /> ask any final questions about the work. <br /> 18. Final loan amount determination: If, upon completion of all rehabilitation work,the contract <br /> price has changed due to the effect of change orders and there is a need to modify the loan, <br /> NCHFA will prepare an estoppel for a loan reduction or modification agreement for loan <br /> increases as necessary at the time of closeout of the unit to modify the loan amount when there <br /> is a need for a change order involving a change in the original loan amount).The loan will <br /> remain the property of NCHFA, with original documents remaining there for storage and <br /> servicing. Please note that it is the responsibility of the owner to record an estoppel if they wish <br /> this to be reflected in the Deed of Trust. <br /> 19. The warranty period: It is extremely important that any problems with the work that was <br /> performed be reported by the homeowner to the Orange County Rehabilitation Specialist or <br /> other representative, as soon as possible in writing.All bona fide defects in materials and <br /> workmanship reported within one (1)year of completion of construction will be corrected free <br /> of charge by the contractor. <br /> What are the key dates? <br /> If, after reading this document, you feel that you qualify for this program and wish to apply, please keep <br /> the following dates in mind: <br /> • Applications available to the public starting October 30, 2023. <br /> • Applications must be turned in at the Orange County Housing and Community Development <br /> Office by 5:00 PM on December 31, 2023. <br /> • Selection of units will be made on January 31, 2024. <br /> • All rehabilitation work must be under contract by December 31, 2024. <br /> • All rehabilitation work must be completed by June 15, 2025. <br /> How do I request an application? <br /> • Contact Alma Alegria <br /> (919) 558-2700 <br /> aalegria@orangecountync.gov <br /> • OR download an application online: http://orangecountync.gov/2211/Home-Repair-Programs <br /> • OR pick up an application at the Orange County Housing Department office at 300 W.Tryon <br /> Street, Hillsborough, NC 27278. <br /> Is there a procedure for dealing with complaints, disputes and appeals? <br /> Although the application process and rehabilitation guidelines are meant to be as fair as possible, <br /> Orange County realizes that there is still a chance that some applicants or participants may dispute <br /> decisions,work completed, or other issues.The following procedures are designed to provide an avenue <br /> for resolution of complaints and appeals. <br />