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Service Agreement <br /> Starting February 1st, 2023 all credit card payments will incur a 3% surcharge <br />This contract is a legally binding document between you, (Client), and Shannon Media Inc, the parent company of Triangle Media <br />Partners (TMP) and Triangle Digital Partners (TDP). <br /> <br />BILLING & INVOICES <br />Payment is due upon receipt of invoice. Credit card or ACH information is required from all clients. <br /> <br />Print Products: All print products are invoiced when the issue goes to press. Typically, this is two weeks prior to publication date for city <br />magazines and four weeks prior to publication date for annual issues. Previously arranged automatic payments will be processed at this <br />time. Heart of NC Weddings is invoiced a 50% nonrefundable fee at signing and the remaining 50% when the issue goes to press in late <br />November or early December. Payments will be processed automatically for invoices that are 30 days old unless arrangements are made <br />with accounting prior to signing this contract. <br /> <br />Digital Products: Digital Products with monthly spend are invoiced on the first of the month or when the product goes live. Some fees, <br />including but not limited to Onboarding Fees, Setup Fees, Campaign Restructure Fees, and Websites, are invoiced immediately after <br />signing this contract. Payment will be processed automatically at the time of invoice unless arrangements are made with accounting prior <br />to signing this contract. <br /> <br />LATE FEES <br />TMP/TDP reserves the right to charge a 3% penalty fee on all accounts that are over 60 days. <br /> <br />CANCELLATION POLICY <br />If you must cancel, the Client may do so with a written 45-day notice prior to publish date for magazines or a digital contract’s start of the <br />month. If the Client cancels after the 45-day grace period, they will be charged in full for that insertion or digital contract. The written <br />cancellation notice should be sent by the Client to Cassady.Orsini@TriangleMediaPartners.com and the Client’s Digital Strategist. By <br />canceling, the Client may be charged a one-time fee at cancellation. <br /> <br />Additional Provision for Digital Products: All digital products have a minimum length of contract or impression requirement. If you <br />cancel prior to the digital minimum commitments for these products, the Client will be charged in full for the minimum months/impressions <br />required for a contract. <br /> <br />Additional Provision for Websites: Your website will always be 100% yours. Should you ever wish to host it elsewhere, the website is <br />yours to do with and move as you wish. Client may cancel hosting services at any time. Should Client choose to cancel, Client must <br />submit a request to cancel via email to Sally.Scruggs@TriangleDigitalPartners.com and to their digital strategist. <br />Client has two options after cancellation: (1) Client may stay on Flywheel and self-manage at Flywheel's current rate on Client's <br />chosen plan. Client will have 30 days from the date of cancellation notice to accept a billing transfer initiated by Triangle Digital Partners. <br />Or, (2) Should Client choose to migrate away from Flywheel, Client will be responsible for any data migration, including but not limited to <br />hiring and managing a developer to migrate the site to a new hosting platform. We are happy to provide information during this process. <br />By signing this agreement, you, the Client, agree to retain Triangle Digital Partners ("Service Provider") to proceed with Workday as set <br />forth in the Terms & Agreement. <br /> <br />CREATIVE RIGHTS <br />Print: All ads designed by Triangle Media Partners are creative properties of TMP. Copyrights may be purchased. Clients are responsible <br />for sharing photo credits for provided images. Shannon Media Inc and its subsidiaries will not be held responsible for the copyright of <br />images provided by the Client without permission. <br /> <br />Digital: Clients are free to use ads created for them by Triangle Digital Partners. Any rights to stock photography purchased by TDP must <br />be purchased by the Client for use. Shannon Media Inc and its subsidiaries will not be held responsible for the copyright of images <br />provided by the Client without permission. <br /> <br />ADDITIONAL TERMS AND CONDITIONS FOR DIGITAL SERVICES <br />Please see our complete Terms & Conditions for Digital Services : By signing this contract, you agree to the terms outlined therein. <br /> <br />FEDERAL EIN 45-1832610 <br />DocuSign Envelope ID: 7B7B1181-F5FE-490B-B181-83F955DEA954