10.19.22 OUTBoard Packet - Laserfiche WebLink

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This Title VI update requires that Orange County Transportation Service recognize the sub-populations of languages that have either more than 5 % or 1,000 people that speak English less than "very well" including numbers in the Margin of Error. In the Orange County Transportation Service service area, the largest language subpopulation within the LEP population was that of Spanish speakers who speak English less than "very well." Referencing estimates from the 2015 5-year American Community Survey (ACS), our area has a total of 129,155 people. There are 9,932 Spanish speakers, of whom 4,788 speak English less than "very well", or just over 3% of the total population. Factor#2: The frequency with which LEP individuals come in contact with the program. Orange County Transportation Service assesses the frequency at which staff has or could possibly have contact with LEP persons. This includes documenting phone inquiries and surveying public meeting attendees. No previous LEP requests have been received thus far. Documentation of LEP requests will be done annually upon implementation of the LEP plan. Orange County Transportation Service transit operators also provide outreach to the Spanish population. Orange County Transportation Service provides Spanish translation for public meetings and outreach materials. Arrangements are made to provide translation when requested. Factor #3: The nature and importance of the program, activity, or service provided by the recipient to people's lives. Orange County is a growing region within the Triangle. OCPT recognizes that public outreach to all groups within the community is important and will continue to reach out to persons with limited English proficiencies. OCPT critical service to LEP is scheduling transit services from the general public and the agency contracts through Department of Social Services and other human service agencies within Orange County. Mobility for all Orange County residents is the driving force behind OCPT. This mobility allows access to medical services, employment, education, human service agencies, recreational activities, etc. thereby improving the quality of life for Orange County residents. Other forms of transportation are available in Orange County. Taxi services local to the area are available but and do not have ADA accessible vehicles. Most often these services are also cost prohibitive to those seeking affordable transportation. Chapel Hill Transit provides a fixed route service in the City limits of Chapel Hill but that service is only available to those who live in that specific service area. Factor#4:The resources available to the recipient and costs. Orange County Transportation Service (OCPT) will provide translation of materials for all information regarding our services through third party translators at a cost of $12 center per word or $40.00 an hour for in-person translation. OCPT will also work with community based organization such as the Family Success Alliance that helps at risk families and families that speak limited English. Additionally, we will work with Orange County's Human Rights and Relations department to decimate information to the limited English speaking populations within Orange County 29