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• All marketing materials must be approved by Capital Area prior to use and distribution and must include <br /> the following language . <br /> o A Capital Area Workforce Development Board Funded Initiative <br /> o Equal Opportunity Employer/Program Auxiliary aids and services available upon request to <br /> persons with disabilities . <br /> • The Service Providers must include the common one - stop identifier "A proud partner of the American <br /> Job Center Network" on all products , programs , activities , services , and related property and materials <br /> used in the one - stop system . <br /> • Service Providers are required to use Capital Area WIOA forms . <br /> • Service Providers must adhere to and meet WIOA Primary Indicators of Performance and additional <br /> Capital Area Performance Measures . <br /> 7 . Communication Between Capital Area and the Service Provider . It is the intent of Capital Area to <br /> communicate on a regular and on- going basis with Service Provider staff to promote high quality services <br /> for customers and to ensure accountability to Capital Area for contract compliance and achievement of <br /> WIOA Primary Indicators of Performance and Capital Area Performance Measures . During the contract <br /> term, Capital Area shall use various means to communicate with Service Provider staff for the purposes of <br /> information exchange , transmitting new and/or revised procedures , policies , guidelines , etc . , and for <br /> purposes of requesting programmatic and fiscal information, data, reports , and/or corrective actions as <br /> needed from the Service Provider . Capital Area shall notify the Service Provider contract signatory by <br /> written letter or memorandum, if and when, Capital Area staff efforts to communicate by generally <br /> accepted business methods , including, but not limited to , in -person conversations , telephone conversations , <br /> e -mail, and scheduled meetings with the Service Provider staff, do not result in a satisfactory or acceptable <br /> response from the Service_ Provider. A_ copy of the written notice of the Service Providers Failure to <br /> Respond" will be placed in the Service Provider ' s contract file maintained by Capital Area . <br /> 8 . Compensation . Capital Area will pay the Service Provider from Title I Workforce Innovation and <br /> Opportunity Act Grant funds for services described above and in Attachment A . Funds awarded under this <br /> agreement are available after July 1 , 2023 subject to the payment procedures herein . Compensation may be <br /> withheld or delayed in the event of failure to timely comply with the payment procedures set forth herein . <br /> Allowable costs shall include only those items specified in the Service Provider Budget, Attachment B . <br /> Payment will not exceed the sum of One Hundred Eighty-Four Thousand Three Hundred Fifty - Three <br /> Dollars and Seventy Nine Cents ($184, 353. 79) per twelve-month period, with no minimum amount due . <br /> Any unexpended or surplus funds shall be returned by the Service Provider to Capital Area within 15 days <br /> of the termination date of this Contract . The payment procedure under this Contract shall be in accordance <br /> with the following : <br /> 5 <br />