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24 <br /> • All marketing materials must be approved by Capital Area prior to use and distribution and must include <br /> the following language. <br /> o A Capital Area Workforce Development Board Funded Initiative <br /> o Equal Opportunity Employer/Program Auxiliary aids and services available upon request to <br /> persons with disabilities. <br /> • The Service Providers must include the common one-stop identifier"A proud partner of the American <br /> Job Center Network" on all products, programs, activities, services, and related property and materials <br /> used in the one-stop system. <br /> • Service Providers are required to use Capital Area WIOA forms. <br /> • Service Providers must adhere to and meet WIOA Primary Indicators of Performance and additional <br /> Capital Area Performance Measures. <br /> 7. Communication Between Capital Area and the Service Provider. It is the intent of Capital Area to <br /> communicate on a regular and on-going basis with Service Provider staff to promote high quality services <br /> for customers and to ensure accountability to Capital Area for contract compliance and achievement of <br /> WIOA Primary Indicators of Performance and Capital Area Performance Measures. During the contract <br /> term, Capital Area shall use various means to communicate with Service Provider staff for the purposes of <br /> information exchange, transmitting new and/or revised procedures, policies, guidelines, etc., and for <br /> purposes of requesting programmatic and fiscal information, data, reports, and/or corrective actions as <br /> needed from the Service Provider. Capital Area shall notify the Service Provider contract signatory by <br /> written letter or memorandum, if and when, Capital Area staff efforts to communicate by generally <br /> accepted business methods, including, but not limited to, in-person conversations, telephone conversations, <br /> e-mail, and scheduled meetings with the Service Provider staff, do not result in a satisfactory or acceptable <br /> response from the Service Provider. A copy of the written notice of the Service Provider's "Failure to <br /> Respond"will be placed in the Service Provider's contract file maintained by Capital Area. <br /> 8. Compensation. Capital Area will pay the Service Provider from Title I Workforce Innovation and <br /> Opportunity Act Grant funds for services described above and in Attachment A. Funds awarded under this <br /> agreement are available after July 1, 2023 subject to the payment procedures herein. Compensation may be <br /> withheld or delayed in the event of failure to timely comply with the payment procedures set forth herein. <br /> Allowable costs shall include only those items specified in the Service Provider Budget, Attachment B. <br /> Payment will not exceed the sum of One Hundred Eighty-Four Thousand Three Hundred Fifty-Three <br /> Dollars and Seventy-Nine Cents ($184,353.79) per twelve-month period, with no minimum amount due. <br /> Any unexpended or surplus funds shall be returned by the Service Provider to Capital Area within 15 days <br /> of the termination date of this Contract. The payment procedure under this Contract shall be in accordance <br /> with the following: <br /> 5 <br />