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<br />• Attend all scheduled meetings, participate in the use of our project management tool, complete <br />assigned tasks on time, and proactively communicate with your SSG team. <br />• Review and approve/reject change orders, deliverables, and/or signoffs, and provide notice to <br />us of any required revisions within one week of receiving documents. <br />SSG Responsibilities <br /> <br />• Create and maintain a project plan and manage SSG and/or SSG Partner team’s participation <br />during the project. <br />• Design a solution (including features and functionality) that will meet the core requirements of <br />your program(s) within the Apricot platform. <br />• Lead the effort to configure the solution outlined in the Solution Design. <br />• Provide best-practice recommendations based on our collective experience onboarding <br />thousands of nonprofit and public sector clients. <br />• Complete the project within the agreed-upon timeline. <br />• Track issues affecting the project and bring them to timely resolution. Notify you of issues that <br />might affect budget, scope, or project timeline. <br /> <br /> <br />5. IMPORTANT ASSUMPTIONS <br />We have identified the following assumptions, which we will rely on in delivering a successful project. <br />Please read these carefully and ask us any questions you may have. <br />• SSG cannot guarantee that your current case management processes and data management <br />workflows will remain unchanged when translated into Apricot. Some process changes may be <br />required to make optimal use of Apricot technology solutions. These changes will be discussed <br />and your approval obtained during the Solution Design phase of the project. <br />• Training for your staff is not included in this project. While System Administrators will learn from <br />the assigned training videos, assigned configuration tasks, and collaborative work sessions with <br />the SSG team, thorough product training is available for purchase through the SSG Training <br />Team. <br />• Apricot forms configured by SSG and/or SSG Partners may contain no more than 70 fields. <br />Additional fields may cause performance degradation and will be separated into multiple forms. <br />• Reports configured by SSG and/or SSG Partners will track outputs and outcomes required but <br />could deviate from client-provided report samples in format and style. Apricot Standard Reports <br />are in scope for this project; Apricot Results Reports are not included in this project. <br />• Reports configured by SSG and/or SSG Partners will have no more than 4 data sources, no more <br />than 10 sections, and no more than 10 filters in each section. Additional requirements beyond <br />these limits would necessitate a second report. <br />• Although we make every effort to assign the same staff member(s) during the project, we may <br />bring in other staff if schedule conflicts arise. <br />DocuSign Envelope ID: AF469A1B-3B5E-4682-8248-5645B6A34E7BDocuSign Envelope ID: DC14D055-C40F-49F2-BD98-F6CDF83231D7DocuSign Envelope ID: 06B1D125-C12C-4A65-82D5-195B5A052468