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<br />collection processes, or require separate staff teams, then these services would be separate Apricot <br />programs. <br /> <br />3. PROJECT SCHEDULE <br />We allot 12 weeks per program implemented. Meeting this timeline will require your active <br />participation, both on weekly 1-hour calls with your SSG team and via independent work (including but <br />not limited to watching training videos, completing simple configuration tasks, and testing the platform.) <br />If multiple program implementations are purchased: unless otherwise agreed at the start of this project, <br />we will work with one program group at a time. You may determine the order of programs based on <br />staff availability. We recommend assigning 1-2 program leaders or staff members to attend these <br />meetings – we typically don’t need to meet with your entire staff. <br />Your project team has been assigned to you for the duration of the project schedule to ensure they have <br />the time and focus needed to complete the work. To this end, if you are not able to attend a meeting <br />you must let our team know three days in advance. If you do not attend a meeting and do not notify us, <br />you will be invoiced for one hour of time at SSG’s then prevailing market rate ($200 USD per hour for <br />calendar year 2022) so that we can extend the availability of your project team beyond the planned <br />timeline. Missing your due dates for assigned tasks could result in an incomplete program delivery by <br />project end, increases to project timeline, and costs associated with extension. <br /> <br /> <br />4. RESPONSIBILITIES <br />We have outlined the responsibilities of both of our teams below. Your team plays a vital role in the <br />success of this project. <br />Client Responsibilities <br /> <br />• Designate the individual(s) who will serve in project roles so they can participate and commit to <br />learning the platform starting at the Kick-off. <br />o This includes, at a minimum, 1-2 System Administrators and an internal Project Manager <br /> Your internal Project Manager can also be one of your System Administrators <br />o 1-2 staff members from each program will also participate during the phase focused on <br />their program <br />• Provide detailed requirements for your program(s), including but not limited to: outputs and <br />outcomes you hope to track, sample forms and form logic, and an explanation of which program <br />staff are allowed to see which data. <br />• Watch your assigned Training Academy videos in advance of their due dates (per the schedule to <br />be agreed upon at Kickoff). Your Apricot subscription includes on-demand training videos <br />through our Training Academy platform. <br />• Some configuration tasks may be assigned to you during the project, depending on the scope <br />and complexity of the Solution Design. This has the dual benefit of providing you with hands-on <br />administrative training while also ensuring you end the project with a complete program <br />solution in Apricot. <br />DocuSign Envelope ID: AF469A1B-3B5E-4682-8248-5645B6A34E7BDocuSign Envelope ID: DC14D055-C40F-49F2-BD98-F6CDF83231D7DocuSign Envelope ID: 06B1D125-C12C-4A65-82D5-195B5A052468