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53 <br /> Tax Administration <br /> GOAL 1: INCREASE INSTANCES OF COMMUNITY OUTREACH TO 8 PER YEAR TO ASSIST ORANGE COUNTY <br /> RESIDENTS. <br /> Board Goal: Promote an interactive and engaging system of governance that reflects community values <br /> Social Justice Goal: Enable full civic participation <br /> Outreach Instances Target <br /> t <br /> M 10 <br /> v <br /> L p <br /> 3 <br /> O 6 <br /> o - <br /> 4 - <br /> C 2 <br /> Ln <br /> 0 <br /> Performance Assessment: Performance Assessment: In an effort to increase instances of community outreach,the <br /> department has planned several events to take place during the second half of fiscal year 2022-23.Some community <br /> outreach that has taken place thus far include: presenting School of Government Property Tax Assessment to the <br /> Board of County Commissioner during a September Work Session as wells staff presenting at a 4H Club meeting in <br /> April, participating in Orange County Government Academy in March,and participating as guest panelist at the <br /> Geographic Information System (GIS)Conference in October.To close out the fiscal year,to events have been <br /> scheduled.The Latino Fair will occur May 20 and an event at RENA Center will occur June 3. <br /> GOAL 2: INCREASE PERCENTAGE OF ELECTRONIC PAYMENTS TO 60%. <br /> Board Goal: Invest in quality County facilities, a diverse work force, and technology to achieve a high performing <br /> County government <br /> Social Justice Goal: Enable full civic participation <br /> Percentage of Electronic Payments Target <br /> In <br /> c 90% <br /> 70% - - – – – – – - - – – – – – <br /> – – – – – – – – – – – – – – – – – – – – – <br /> 50% <br /> CL <br /> u 30% <br /> E 10% <br /> U <br /> -10% <br /> U <br /> -30% — — <br /> w -50% <br /> o O11 O1 l Opti O11 O1 l Otiti 0�3 0�3 O1'� OL3 OL3 Ola <br /> ti ti ti ti ti ti ti ti ti ti ti ti <br /> ,�, 199 ,J§, <br /> Performance Assessment:Through e-payment vendors Paylt and Point&Pay,there has been an increase in funds <br /> collected. Paylt, on average has a 50%higher collection rate than Point&Pay.The peaks and valleys are a result of <br /> different collections from one year to the next.We collected more of our taxes via electronic payments earlier in the <br /> fiscal year this year than last.Our overall average to date remains 50%higher through Paylt than Point&Pay. <br /> 53 <br />