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3 <br /> ORANGE COUNTY <br /> NORTH CAROLINA <br /> MEMORANDUM <br /> June 6, 2023 <br /> TO: Board of Orange County Commissioners <br /> Bonnie Hamersley, Orange County Manager <br /> Travis Myren, Orange County Deputy Manager <br /> FROM: Kirk Vaughn, Budget Director <br /> CC: Kelly Guadalupe, Budget& Management Analyst II <br /> Christy Dodson, Budget& Management Analyst II <br /> Denise Clark, Budget & Management Analyst I <br /> Subject: SMART Goals FY 2023-24 Budget Update <br /> Attached for your review and consideration is an update to the county department SMART Goals. <br /> SMART Goals are a performance management framework that allow county departments to communicate the <br /> impact of their work. SMART stands for Specific, Measurable, Achievable, Relevant, and Time-Bound. Each goal <br /> is written to communicate each of those aspects clearly to the public, and each goal has attached data to <br /> communicate the goal's success or progress. Goals can either be displayed with data, often displayed as a line <br /> graph, or as a series of specific milestones to complete a project. <br /> This update represents a continuation on the FY 2022-23 Winter Update, with each measure updated to <br /> include actuals through March and projections through June 2023.There are some notable new goals in this <br /> update. For example, the Transportation Department has a new goal in tracking the timeliness of all transit pick- <br /> ups and drop-offs within a 5 minute window. Some departments set goals to track at the winter update, and are <br /> now able to provide early data on those measures.This includes awareness of the Economic Development's <br /> investment programs and the Health Department's outreach to provide dental services to Medicaid Eligible <br /> Children across the county. <br /> The County is currently going through a Strategic Planning process that will have major impacts on how <br /> this document is created in future iterations.The board will identify new goals and priorities,the county will go <br /> through an environmental scan and receive feedback from the community.These new priorities will drive <br /> departments to change their own priorities and track completely new outcome measures.The Strategic Plan <br /> also provides opportunities to identify cross-departmental initiatives. <br /> The SMART Goal update is the product of significant collaboration between the budget office and the 27 <br /> departments across the county. I would like to thank each department for their efforts in tracking and <br /> effectively communicating their impact on the community.The document is also notably shaped by Kelly <br /> Guadalupe supported by Denise Clark and Christy Dodson.They provided high quality technical support to the <br /> departments, and have prepared the county well for the next iteration of performance measures after the <br /> Strategic Plan. <br /> 3 <br />