Orange County NC Website
Browse       Search
<br />9 <br /> <br />which is designed to comply with the requirements of the Connecticut Act Concerning Student Data Privacy, Conn. <br />Gen. Stat. Ann. § 10-234aa-dd. <br /> <br />D. Zoom Phone Services. The following sets forth the further terms and conditions that apply to the Zoom Phone Services. <br /> <br />1. Definitions: For purposes of the Zoom Phone Services, the following definitions apply: <br />“Device” means the device assigned to a virtual extension or individual digital line set up within an account or by Zoom <br />at Customer’s direction or request. <br /> “Phone Host” means the individual assigned to a number which enables use of the Zoom Phone Service. A Phone Host <br />is a “Host” for purposes of the definition of End User. <br />“Zoom Phone Calling Plan” means the pricing structure that enables Phone Hosts and End Users to access the PSTN. <br />Calling plans may be “Metered” or “Unlimited” as defined on the Order Form. <br />“Zoom Phone Commitment” means the minimum monthly bundle of minutes that a Zoom Phone Metered Calling Plan <br />Customer commits to use in connection with Zoom Phone Services. <br />2. Zoom Phone Service Provider. Zoom Voice is the provider of Zoom Phone Services and sets the terms, conditions <br />and rates for Zoom Phone Services. <br /> <br />3. Description of Services. Zoom Phone Services are cloud-based phone services that use voice over internet protocol <br />(VoIP) to provide Customer with the following services and functionalities (as selected by Customer on an Order <br />Form): <br /> <br />a. Zoom Phone Service. Zoom Phone Service is a cloud-based phone service that allows two-way voice calling and <br />private branch exchange (PBX) functionality, and a feature set as described on the zoom.us website. <br />b. Public Switched Telephone Network Communications (PSTN) Access. Phone Hosts and End Users can be <br />enabled to make and receive calls to the PSTN and be assigned a direct inward dialing phone number (DID) via a <br />Zoom Phone Calling Plan. <br />c. Bring Your Own Carrier (BYOC). BYOC allows customers to use the telecommunications provider of their <br />choice to provide PSTN access and inward DID numbers. Zoom provides BYOC customers with software that <br />enables On Net Access and access to a range of Zoom call management features and functions. BYOC enables <br />customers to (i) have PSTN capability in regions where Zoom does not offer PSTN Access; (ii) maintain <br />relationships with currently deployed carriers; and/or (iii) configure deployments for flexibility and redundancy. <br />Customer must ensure that its carrier provides all regulated telecommunications services and is responsible for <br />telecommunications regulatory compliance. <br />d. Additional Zoom Phone Services. Additional functionality such as enabling common area phones, and <br />additional Toll Free and DID phone numbers may be purchased as described on the Order Form. <br /> <br />4. Billing and Invoicing. Zoom will bill Customer on behalf of Zoom Voice based on the Charges set forth on the Order <br />Form. Charges based on usage, or overage amounts that exceed the Zoom Phone Commitment, will be billed in <br />arrears, the month following the month a Charge is incurred. No adjustment will be made, or credit or refund given, for <br />usage that is less than the Zoom Phone Commitment. <br /> <br />a. On Net Access. On Net capability will be provisioned by default for all Zoom Meeting Services. Phone Hosts <br />may access and use On Net services at no charge for so long as the underlying license to the Zoom Meeting <br />Service remains active. <br />b. Taxes. Customer acknowledges and agrees that Zoom Phone Services are subject to certain Taxes and Fees <br />(including, but not limited to, assessments for universal service) that are not applicable to Zoom Meeting Services. <br />Accordingly, Zoom shall invoice Customer for Taxes and Fees associated with the Charges. <br /> <br />5. Reasonable Use and Right to Review. Zoom Voice offers unlimited and metered Phone Calling Plans. These plans <br />are subject to this Zoom Voice Communications, Inc. Reasonable Use Policy. Zoom Phone Calling Plans are for <br />normal and reasonable business use; unreasonable use is prohibited. Use of Zoom Phone may qualify as unreasonable <br />if Customer (a) engages in business activities that involve continual, uninterrupted, or consistently excessive use of <br />Zoom Phone Services, (b) makes any misrepresentations to Zoom Voice that materially affect volume or type of use of <br />Zoom Phone Services, (c) engages in fraudulent or illegal use of Zoom Phone Services, including any activity that <br />violates telemarketing laws or regulations, or (d) uses Zoom Phone Services in any manner that harms Zoom Voice’s <br />DocuSign Envelope ID: 83369A7E-4381-4C9E-B101-62DC68D3016EDocuSign Envelope ID: 3DC07F02-3450-4740-BCCD-82885AE87868