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NC DEPARTMENT 2022 Annual Performance Report <br /> � I of COMMERCE Monitoring and Updating the Language Access Plan (LAP) <br /> RURAL. ECONO IC <br /> DEVIELOPMEHT <br /> Grantee Name : Orange County, NC Grant Number : 20 -V-3505 <br /> 1 . What is the current a Limited English Proficient (LEP) population in the housing jurisdiction , geographic <br /> area , or population affected or encountered ? Please check a box and write the specific language below; for <br /> Spanish check the box only. <br /> 0 Spanish O Asian and Pacific Island Languages <br /> p Other Indo-European Languages (p All other languages (Specify below) <br /> Other Indo -European 2 , 150 jAsian and PI 2, 306 1All Other 493 <br /> 2 . What is the frequency of encounters with LEP language groups ? Please check a box. If other, please check the <br /> box and describe below. <br /> p Daily ❑ Weekly ❑ Monthly ❑ Other (Specify) : <br /> 3 . What is the nature and importance of activities to LEP persons ? Important: Determine whether denial or delay <br /> of access to services or information could have serious implications to the LEP customer. Please describe below. <br /> Many emergency housing assistance applicants are behind in rent or utilities . Others are exiting homelessness and <br /> need help to pay costs related to setting up residence in area rentals . Delay in processing applications due to <br /> language barriers could result in increased frequency of evictions and/or homelessness . <br /> 4. Indicate the availability of resources , including technological advances and sources of additional resources , <br /> and the costs imposed . <br /> No Rounding, please use decimals. <br /> Resources (Describe) Cost <br /> Language Line -- offering immediate translation services via phone $ - <br /> Translation of applications and other resource materials by qualified translators into mulitple $ - <br /> Translation services by qualified translators for Zoom meetings $ - <br /> Quick translation of holiday closings , etc by using Reverso . net $ - <br />