Agenda - 04-18-2023; 8-c - 2022 Annual Report for Orange County’s CDBG-CV Grant

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16 KC DEPARTMENT 2022 Annual Performance Report � .. of COMMERCE Monitoring and Updating the Language Access Plan (LAP) RURM. ECONOMIC DEVE�GPMENT Grantee Name: Orange County,NC Grant Number: 20-V-3505 1. What is the current a Limited English Proficient(LEP)population in the housing jurisdiction,geographic area,or population affected or encountered?Please check a box and write the specific language below;for Spanish check the box only. El Spanish [21 Asian and Pacific Island Languages p Other Indo-European Languages p All other languages (Specify below) Other Indo-European 2,150 Asian and PI 2,306 JAII Other 493 2. What is the frequency of encounters with LEP language groups?Please check a box. If other,please check the box and describe below. O Daily ❑ Weekly ❑ Monthly ❑ Other(Specify): 3. What is the nature and importance of activities to LEP persons?Important:Determine whether denial or delay of access to services or information could have serious implications to the LEP customer. Please describe below. Many emergency housing assistance applicants are behind in rent or utilities. Others are exiting homelessness and need help to pay costs related to setting up residence in area rentals. Delay in processing applications due to language barriers could result in increased frequency of evictions and/or homelessness. 4. Indicate the availability of resources,including technological advances and sources of additional resources, and the costs imposed. No Rounding,please use decimals. Resources (Describe) Cost Language Line --offering immediate translation services via phone $ - Translation of applications and other resource materials by qualified translators into mulitple $ - Translation services by qualified translators for Zoom meetings $ - Quick translation of holiday closings, etc by using Reverso.net $ -