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Statement of Work <br />Orange County NC <br />v20221005 March 8, 2023 p. 14 of 26 <br />o Third-party app virtualization and deployment. <br />o Custom images. <br />o All other areas not listed as in-scope for Windows 365. <br /> <br />Microsoft Intune: <br />We provide remote guidance on getting ready to use Intune as the cloud-based mobile device <br />management (MDM) and mobile app management (MAM) provider for your apps and devices. <br />The exact steps depend on your source environment and are based on your mobile device and <br />mobile app management needs. Remote guidance can include: <br />• Licensing your end users. <br />• Configuring identities to be used by Intune by leveraging either your on-premises Active <br />Directory or cloud identities (Azure AD). <br />• Adding users to your Intune subscription, defining IT admin roles, and creating user and <br />device groups. <br />• Configuring your MDM authority, based on your management needs, including: <br />o Setting Intune as your MDM authority when Intune is your only MDM solution. <br />• Providing MDM guidance for: <br />o Configuring tests groups to be used to validate MDM management policies. <br />o Configuring MDM management policies and services like: <br /> App deployment for each supported platform through web links or deep <br />links. <br /> Conditional Access policies. <br /> Deployment of email, wireless networks, and VPN profiles if you have an <br />existing certificate authority, wireless network, or VPN infrastructure in <br />your organization. <br /> Connecting to the Intune Data Warehouse. <br /> Integrating Intune with: <br /> Team Viewer for remote assistance (a Team Viewer subscription <br />is required). <br /> Mobile Threat Defense (MTD) partner solutions (an MTD <br />subscription is required). <br /> A telecom expense management solution (a telecom expense <br />management solution subscription is required). <br /> Enrolling devices of each supported platform to Intune. <br />• Providing app protection guidance on: <br />o Configuring app protection policies for each supported platform. <br />o Configuring Conditional Access policies for managed apps. <br />o Targeting the appropriate user groups with the previously mentioned MAM <br />policies. <br />o Using managed-apps usage reports. <br />• Providing migration guidance from legacy PC management to Intune MDM. <br />Certificate delivery <br />We provide remote guidance for: <br />• Simple Certificate Enrollment Protocol (SCEP) and the Network Device <br />Enrollment Service (NDES). <br />• Configuring Enterprise Certificate Authority-related items. <br />• Creating and issuing a SCEP certificate template. <br />• Installing and configuring NDES. <br />• Installing and configuring the Microsoft Intune Connector for SCEP. <br />DocuSign Envelope ID: 4F8CE7A2-004B-4516-AE7C-0C68141E2FF6