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<br />1229 Perry Road, Suite 109 <br />Apex, NC 27502 <br />Direct: (919) 290-8011 <br />Cell: (770) 833-7643 <br />andrew.rakestraw@netplanner.com <br /> <br /> <br />Atlanta, GA ● Augusta, GA ● Columbus, GA ● Savannah, GA ● Raleigh, NC <br /> <br />Corporate Headquarters: <br />3145 Northwoods Parkway, Suite 800 ● Norcross, GA 30071 <br />Office: (770) 662-5482 ● Fax: (770) 441-3773 ● Toll-Free: (800) 795-1975 <br /> <br />www.netplanner.com <br /> <br />a 2.0 multiplier. The cost of additional materials and labor will be presented for Customer approval prior to <br />commencing work on the Change Order. Additional charges for the changes will be added to the contract price and <br />billed with the next scheduled contract payment. <br />The completion date shall be adjusted according to the change(s) mentioned above, and the original completion date <br />shall become null and void. Agreements made by the Customer with other vendors or subcontractors on the job are <br />not recognized. <br />CUSTOMER-SUPPLIED ITEMS <br />All materials supplied by the Customer are to be on site by the specified date in the contract. It is the responsibility of <br />the Customer to ensure that Customer-supplied items are in good and sufficient condition to be installed and that all <br />necessary parts to install such items are present. The Customer bears all responsibilities pertaining to the condition, <br />performance, and warranties of Customer-supplied items. NetPlanner Systems, Inc. shall install Customer-supplied <br />items 'as is' and shall bear no responsibility, either explicit or implied, for the item or for its condition, performance, or <br />warranty. <br />CUSTOMER RESPONSIBILITIES <br />To ensure that the project goes smoothly, please implement the following: <br />A) Designate one person to be the Customer's point of contact. This person shall be kept informed of the job's <br />progress and shall be provided answers to questions as they arise. <br />B) Direct all questions to NetPlanner Systems, Inc.'s designated point of contact. Avoid trying to resolve questions or <br />problems with workers, vendors, or other individuals on or off the job site. <br />C) Make any and all changes to the original contract in writing and ensure that a "Change Order" form is completed <br />and signed before those changes are made. <br />D) NetPlanner Systems, Inc. shall in no way be held responsible for making the proposed system fully operational in <br />the event that the Customer fails to disclose in explicit written terms the features required of the system and where <br />lack of doing so is the cause for such failure to become operational. If such omissions by any third party or the <br />Customer cause the system to be incomplete and unable to function as expected, it is up to the Customer to provide <br />financial resources to correct such omissions. <br />QUALITY <br />DocuSign Envelope ID: D84862E2-2392-4DF6-A303-B7799FD027EB