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ORANGE COUNTY <br />BOARD OF COMMISSIONERS <br />ACTION AGENDA ITEM ABSTRACT <br />Meeting Date: February 17, 2004 <br />Action Agenyl~, <br />Item No. ~~ <br />SUBJECT: Triangle Transit Authority (TTA) Service Standards <br />DEPARTMENT: Planning and Inspections PUBLIC HEARING: (YIN) <br />ATTACHMENT(S): <br />INFORMATION CONTACT: <br />Karen Lincoln. ext. 2594 <br />TELEPHONE NUMBERS: <br />Hillsborough 732-8181 <br />Chapel Hill 968-4501 <br />Durham 688-7331 <br />Mebane (336)227-2031 <br />PURPOSE: To receive a presentation on Triangle Transit Authority's newly adapted regional bus <br />service standards, <br />BACKGROUND: Triangle Transit Authority Board of Trustees, on September 24, 2003, adopted <br />regional bus service standards. The Administration forwarded a staff report with a copy of "Triangle <br />Transit Authority Regional Bus Service Standards" to the Board of County Commissioners in <br />November 2003. <br />The TTA Board and TTA General Manager have set a goal of achieving a 25% recovery ratio far <br />the TTA system by July 2006, In order to achieve that goal, TTA will monitor the performance of <br />TTA services by tracking well-defined performance indicators to determine when service is <br />performing adequately or inadequately, and to identify ways to improve productivity. <br />.lohn Claflin, TTA General Manager, will present, and answer questions regarding, the newly <br />adopted standards for regional bus service. <br />FINANCIAL IMPACT: There is no financial impact associated with this item. <br />RECOMMENDATION(S): The Manager recommends that the Board receive the presentation on <br />TTA's newly adopted regional bus service standards and provide comments and questions as <br />desired. <br />