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D. Technical Approach | 18 <br />Phase 2: Stakeholder Engagement <br />resulting in an optional cost of $19,000 to $22,000, respectively. We would happy to include this service at <br />the cost determined appropriate to ETC Institute and the County in addition to the cost outlined in Section <br />H, if desired by the County. <br />2.2 Conduct stakeholder engagement and interviews. We will facilitate various methods of engagement <br />to best gather valuable information from the County’s elected officials, department heads, designated <br />employees, community stakeholders, citizen groups, stakeholder groups, and others, as appropriate. We will <br />conduct interviews and focus groups, facilitate meeting-in-a-box, as well as other activities, to thoroughly <br />assess the County’s services and the needs of the Orange County community. The box will include visually <br />compelling background materials—in both physical and digital form—that deliver key project background <br />information and provide multiple creative methods for participants to provide feedback on how they would <br />like to see the community evolve. Activities will be driven by previously developed questions and protocols. <br />Working with these diverse stakeholder groups, we will help ensure alignment and cohesion for the County’s <br />strategic direction, as well as generate excitement, promote consensus and buy-in, and encourage <br />participation and involvement in the process. <br />2.3 Develop the County’s Social Pinpoint site. We will utilize tools and technology that will help to <br />encourage collaboration with the County and its stakeholders. One of these tools, a virtual engagement <br />platform called Social Pinpoint, will be customized to encourage community engagement in the strategic <br />planning process and to gain broad stakeholder input that will be used to inform development of the strategic <br />plan. We will work in collaboration with the County to help ensure its landing page is built thoughtfully and <br />speaks to its culture. Additionally, within this landing page, County stakeholders will have access to an <br />external survey, idea wall, and other engagement tools that will help gather information related to the <br />County’s current environment and the community’s desired vision for the County’s future. <br />2.4 Prepare for and conduct community forums. Using information gathered to-date and the ICA ToP® <br />facilitation methodology, we will design a community forum format that is educational, informational, highly <br />interactive, and engaging for all participants in developing a vision for the County. We will make creative use <br />of digital applications to help ensure forums are engaging and effective. Once prepared, we will facilitate <br />community forums to gather perspectives and ideas from the community. We will use the Environmental <br />Scan and Community Needs Assessment (detailed in Task 2.4) to educate the community about the current <br />environment of the County, including a profile of the County government, community, and stakeholder input <br />received to date. <br />2.5 Synthesize information gathered and develop an Environmental Scan and Community Needs <br />Assessment. As mentioned in Task 2.3, we will synthesize information gathered through quantitative and <br />qualitative research, document and data review, Social Pinpoint, and leadership and stakeholder interviews <br />to develop an Environmental Scan and Community Needs Assessment. The format will be a highly visual <br />and compelling slide deck and will be used to inform the upcoming community visioning forums and strategic <br />planning sessions. The presentation will provide an overview of the County’s current environment; a detailed <br />strengths, weaknesses, opportunities, and threats analysis; and discovery outcomes. This will be presented <br />to the County’s project team to solicit input and gain consensus. <br />Deliverable 3 – Environmental Scan and Community Needs Assessment <br />Phase 3: Strategic Plan Development and Approval <br />3.1 Develop the meeting design and agendas for Strategic Planning Sessions 1, 2, and 3. We will <br />design and develop the format for Strategic Planning Sessions 1, 2, and 3. Each session’s design and <br />DocuSign Envelope ID: ED255D72-EB5F-464C-83B6-643F4B19812A