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Orange County Government <br />Engineering Support Hours <br />Quote 1181 <br />Version 01 <br /> <br />Confidential Page 3 of 4 01/12/2023 <br />Orange County Government – Engineering Hours <br />Client Initials: ____ <br />16. After-hours work may be required to perform some of the services outlined in this SOW . <br />17. Some or ALL the services outlined in this SOW may be performed remotely. <br />18. Client will provide proper access as required for remote services. <br />19. Any solution passwords are the responsibility of the Client to maintain and update. Consultant does not keep them on <br />file once the engagement has been completed. <br />20. It is the sole responsibility of Client to ensure that all critical and necessary data of Client is protected, backed-up and <br />verified, considering that installations, testing, and verification of application environments and hardware can impact <br />the Client’s environment. This backup/restore should be made and verified prior to the project start date and the <br />arrival of the Consultant Team. <br />21. Any professional services not outlined above are considered outside the scoped of this project. <br /> <br />Professional Service Fees <br /> <br />Orange County Government agrees to pay Consultant for the following professional services identified in this SOW , at the <br />rate(s) indicated below: <br /> <br />The following table describes the project milestones. When these milestones are completed and approved by the Customer, <br />and invoice will be sent in the specified amount. <br /> <br />Payments & Milestones % Amount <br />Block of Hours for MSFT General Support (40 hours) – due at SOW signing 100% $8,000.00 <br />Total $8,000.00 <br /> <br />Travel expenses are not included in the above price. Any expenses incurred will be billed at actual costs with receipts provided. <br /> <br />Travel Expenses Amount <br />N/A N/A <br /> <br />Any travel must be pre-approved in advance by the Customer. Expenses will adhere to the Carolina Solutions Group travel and expense <br />policy (available upon request). <br /> <br />Billing Terms <br /> <br />Invoices will be sent upon completion of each milestone as detailed above in the ‘Payments & Milestones’ section of this <br />document. Payment terms are NET 30 days unless otherwise defined. Fees presented are exclusive of any applicable taxes. <br /> <br />DocuSign Envelope ID: D853AB07-A8F6-4031-AE98-68B7FC6263B5