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<br />TCM-POL-001 (01/19) Page 3 of 16 <br />In that case, such credit monitoring or identity monitoring product will be provided for the period of time <br />required by law or regulation; and <br />6. for public relations and crisis management costs directly related to mitigating harm to the Insured Entity <br />which are approved in advance by the Insurer. <br />B.Claim means a written demand for money, services, non-monetary relief or injunctive relief, including service of <br />suit or arbitration proceedings made against any Insured. Only as respects Coverage B., Cyber Liability, Claim <br />also means a request for information from, or civil proceeding against, the Insured Entity brought by a <br />Regulatory Body directly arising from an Insured’s actual or alleged violation of any Privacy Law. <br />Multiple Claims arising from the same or a series of related or repeated acts, errors or omissions, or from any <br />continuing acts, errors or omissions, or from a series of related or repeated Technology/Professional Errors or <br />Cyber Events, shall be considered a single Claim for the purposes of this Policy, regardless of the number of <br />claimants or Insureds involved in the Claim. All such Claims shall be deemed to have been made at the time of <br />the first such Claim . <br />C.Claims Expenses means: <br />1. reasonable and necessary legal fees, costs and expenses directly resulting from the investigation, <br />adjustment, settlement and/or defense of a Claim ; and <br />2. the premiums for appeal, attachment or similar bonds, but only for bond amounts within the applicable Limits <br />of Liability. The Insurer does not have to furnish these bonds. <br />Claims Expenses do not include: <br />a. salaries, wages, fees, remuneration, overhead, benefits or expenses of an Insured; <br />b.Damages, fines, penalties, fees, or taxes levied or assessed against an Insured; <br />c. fees, costs, or expenses incurred by the Insured prior to the time that a Claim is made or which are paid <br />or incurred without the Insurer’s prior written consent. These unilaterally incurred fees, costs or <br />expenses will not be reimbursed by the Insurer and will not reduce any Deductible under the Policy; or <br />d. the costs and expenses required to comply with any injunctive or other non-monetary, equitable, <br />declaratory, regulatory or administrative relief, including but not limited to specific performance, or any <br />agreement to provide such relief. <br />D.Continuity Date means the date listed in Item 7. of the Declarations. <br />E.Control Group means any principal, partner, corporate officer, director, general counsel (or most senior legal <br />counsel) or risk manager of the Insured Entity and any individual in a substantially similar position. <br />F.Cyber Event means: <br />1. a Cyber Extortion Threat; <br />2. an unintentional and unplanned interruption of any computer system; <br />3. a theft, loss or Unauthorized Disclosure of Protected Information that is in the care, custody or control of <br />an Insured or a third party for whose theft, loss or Unauthorized Disclosure of Protected Information the <br />Insured Entity is legally responsible for; <br />4. the storage, collection, use or disclosure of Protected Information by or on behalf of the Insured Entity that <br />is in violation of a Privacy Law; <br />5. the failure to notify a third party of a theft, loss or Unauthorized Disclosure of Protected Information in <br />violation of a Privacy Law; or <br />6. the access to, or the use of, a computer system by a person or organization that is not authorized to do so. <br />G.Cyber Extortion Threat means a demand made against the Insured Entity for the payment of monies (including <br />a digital currency), marketable goods or services in order to prevent or terminate the: <br />1. disclosure of Protected Information; <br />2. introduction of unauthorized, unwanted or harmful program, computer code or script into a computer system. <br />An unwanted or harmful program, computer code or script includes a computer virus, Trojan horses, worms, <br />time or logic bombs, spyware, malware, spiderware, or ransomware; <br />3. corruption, alerting, deletion or destruction of data or software stored on a computer system; <br />DocuSign Envelope ID: 028D978E-DF71-4D79-863D-8360D7144DD8