Agenda 01-17-23; 12-5 - Information Item - SMART Goals FY 2022‐23 Winter Update

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15 Department on Aging GOAL 1:ENSURE DEPARTMENT PROGRAMS ARE DIVERSE AND INCLUSIVE,WITH PARTICIPATION MATCHING THE DEMOGRAPHIC DIVERSITY OF ORANGE COUNTY.AT LEAST 18.1%OF PROGRAM PARTICIPANTS IDENTIFY AS PEOPLE OF COLOR. Board Goal: Ensure a community network of basic human services and infrastructure that maintains, protects,and promotes the well-being of all county residents Social Justice Goal: Enable full civic participation Performance Assessment:We have recently begun tracking this goal,so don't have data to report at this time. Beginning in July 2022, all program participants were requested to complete surveys to capture demographics. As we get more participants to provide this data in the coming months,we anticipate participant makeup to be a reflection of the demographics of the community.This goal is one of many Master Aging Plan goals and speaks to the commitment of department to be inclusive and welcoming to a diverse population. GOAL 2:80%OF DURABLE MEDICAL EQUIPMENT(DME)PROGRAM PARTICIPANTS REPORT THAT A DME LOAN SUPPORTED THEIR GOAL TO REMAIN SAFE AT HOME. Board Goal: Ensure a community network of basic human services and infrastructure that maintains, protects,and promotes the well-being of all county residents Social Justice Goal: Ensure economic self-sufficiency Performance Assessment:We have recently begun tracking this goal,so don't have data to report at this time.The durable medical equipment loaner program is a triage opportunity to assist older adults,their families and community partners to age and recover safely at home.We see an increase in requests for DME as the total aging population in the community increases every year. Our aim is to start requesting surveys/satisfaction questionnaire for all newly loaned equipment.This survey will provide data on the need of this program and how it is being used.Currently there is work on creation of this satisfaction survey. 15