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<br /> <br /> <br />Version 10.22.2021 Page 3 of 9 VRV Maintenance Plan <br /> <br /> <br />Experience and Qualifications <br /> <br />HMS has created a Team which is 100% dedicated to performing VRV/VRF Service. All team <br />members have received Daikin factory authorized training and three (3) individuals have obtained <br />“Daikin VRV Service Champion” status. <br /> <br />Hoffman variable refrigerant technicians are properly equipped with laptop computers and the <br />appropriate manufacturer specific software diagnostic / data logging tools required to work on VRV <br />/ VRF equipment. Each HMS variable refrigerant technician possesses and is trained on Daikin’s <br />OEM “service checker” diagnostic software. <br /> <br />VRV / VRF Equipment Background: <br />Hoffman & Hoffman has represented VRV/VRF equipment since 2008. Originally, we sold <br />Mitsubishi VRF equipment but later changed to Daikin VRV to better complement our line of <br />traditional HVAC equipment. The total combined sales of these two product lines is greater than <br />30,000 tons of equipment on over 700 projects. HMS has been heavily involved with startup, <br />commissioning, and warranty assistance on most of the equipment sold since January 2013. In <br />addition to start-up and warranty support, HMS currently provides owner direct Preventative <br />Maintenance Service Agreements to approximately 50 variable refrigerant customers. <br /> <br />All our Daikin VRV service personnel are factory trained and equipped with specialized <br />troubleshooting electronics and documentation. Vehicles used by these technicians are fully <br />stocked to provide complete repairs to critical components on VRV equipment, without the need <br />to reschedule for parts acquisition. <br /> <br />Training Support: <br />Hoffman & Hoffman provides Daikin VRV Factory Certified Technical Training for customers at <br />three (3) different laboratory facilities within our Region including one in our Columbia, SC office. <br /> <br />Each of these facilities has fully operational VRV equipment and systems inside the lab, as well as <br />classrooms for lecture and presentations. <br /> <br />Each technician is experienced at all aspects of VRV / VRF including new equipment <br />commissioning, service repairs, and scheduled preventive maintenance. Each of these technicians <br />share the following: <br /> <br />1. Technicians are factory trained with years of experience in servicing this type of equipment. <br />2. Technicians have all OEM recommended diagnostic equipment on their vehicle. <br />3. Technicians have specialized spare parts inventory on their service vehicle to restore <br />operation of the equipment for most service calls. The spare parts list may be customized <br />to meet the exact needs for the facility. <br />4. Technicians share an on-call rotation to make them available 24/7/365 for after-hours <br />emergency service. <br />5. Factory direct support is available to all technicians. <br /> <br />To complement our variable refrigerant team, HMS also has diversified traditional HVAC service <br />technicians in the area. Combined, our staff provides comprehensive HVAC service support to our <br />customers. <br /> <br />**Certificates are available upon request** <br /> <br />DocuSign Envelope ID: ACC31D61-4DF0-41A9-96AD-1C9FDD42E6A9