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XIII . TRANSIT PROVIDERS <br /> OCTS provides multiple fixed route services in accordance with Chapter IV of FTA Circular 4702 . 113 . <br /> Details of OCTS fixed route services are provided below . <br /> ® Service Standards <br /> Vehicle load <br /> All fixed route vehicles accommodate 17 people, including driver . <br /> Vehicle headway <br /> All fixed route services are between 30 and 45 minute headway, with plans to reduce to 15 and 30 <br /> minutes . <br /> On time performance <br /> OCTS monitors public transit driver' s pick- up and delivery through Ecolane software . Drivers with 95 % <br /> or higher on -time performance are recognized for great customer service . <br /> Service availability <br /> OCTS currently operations three fixed routes : <br /> • Hillsborough Circulator <br /> • Orange - Chapel Hill Connector <br /> • Orange -Alamance Connector <br /> ServiceBe Policies <br /> Transit Amenities for each mode <br /> All OCTS vehicles have ADA accommodations with wheel chair lifts . Some vehicles have bicycle racks . <br /> Vehicle Assignment for each mode <br /> Drivers are assigned vehicles as they are programed by the Transit Operations Manager and Dispatcher . <br /> Each driver is provided opportunity to choose their route on an annual bases , not the vehicle . <br />