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• Small group discussion formats may be integrated into larger group public meetings and workshops . <br /> When this occurs, the smaller groups will be as diverse as the participants in the room . <br /> Community Surveying <br /> • Opinion surveys will occasionally be used to obtain input from targeted groups or the general public <br /> on their transportation needs, the quality or costs of our services, and feedback on our public <br /> outreach efforts . <br /> • Surveys may be conducted via telephone, door-to - door canvassing, at community fairs, by placing <br /> drop boxes in ideal locations , or with assistance from other local agencies like social services . <br /> • Surveys will be translated into languages other than English , when appropriate . <br /> Limited sProficiency <br /> Limited English Proficient ( LEP ) persons are individuals for whom English is not their primary language <br /> and who have a limited ability to read , write, speak, or understand English . These individuals reported to <br /> the U . S . Census Bureau that they speak English less than very well . To comply with USDOT' s LEP Policy <br /> Guidance and Executive Order 13166, this section of our Title VI Plan outlines the steps we will take to <br /> ensure meaningful access by LEP persons to all benefits, services and information provided under our <br /> programs and activities . A four-factor analysis was conducted to determine the LEP language groups <br /> present in our planning area and the specific language services that are needed . <br /> This Four Factor Analysis is an individualized assessment that balances the following four factors : <br /> 1 . The number or proportion of LEP persons eligible to be served or likely to be encountered by a <br /> program , activity, or service of the recipient or grantee ; <br /> 2 . The frequency with which LEP individuals come in contact with the program ; <br /> 3 . The nature and importance of the program , activity, or service provided by the recipient to people ' s <br /> lives ; and <br /> 4 . The resources available to the recipient and costs . <br /> Factor # 1 : The number or proportion of LEP persons eligible to be served or likely to be encountered by the program, <br /> activity, or service of the recipient. <br /> orange County, North Carolina <br /> Estimate Margin of Error <br /> Spear onKy En gfish 108t562 +c;!Z54 <br /> Spanish or Spanish Credle. � 91 +4L451 <br /> Speak En hs %:ery rvvieff 416D4 +tL599 <br /> Speak En ksh less than ,m s a^e31 . 17M +tL644 <br /> French Q Inc . Patois; Cajun). 8189 +iL270 <br /> Speak En f "Very etelll' 76 +1 <br /> Speak Enghsh less Tuan `' Vefy, , kell" 1 +$w <br /> This Title VI update requires that OCTS recognize the sub - populations of languages that have either more <br /> than 5 % or 1, 000 people that speak English less than "very well " including numbers in the Margin of <br /> Error . In the OCTS service area , the largest language subpopulation within the LEP population was that <br /> of Spanish speakers who speak English less than "very well . " Referencing estimates from the 2015 5 -year <br /> American Community Survey ( ACS ) , our area has a total of 129, 155 people . There are 9 , 932 Spanish <br /> speakers , of whom 4, 788 speak English less than "very well " , or just over 3 % of the total population . <br />