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responsible for the remainder of this process . We will record the transfer of responsibility in our <br /> complaints log ) . <br /> 3 . Additional information will be requested if the complaint is incomplete . The complainant will be <br /> provided 15 business days to submit any requested information and the signed Consent Release <br /> form . Failure to do so may be considered good cause for a determination of no investigative merit . <br /> 4 . Upon receipt of the requested information and determination of jurisdiction , we will notify the <br /> complainant and respondent of whether the complaint has enough merit to warrant <br /> investigation . <br /> 5 . If the complaint is investigated , the notification shall state the grounds of our jurisdiction , while <br /> informing the parties that their full cooperation will be required in gathering additional <br /> information and assisting the investigator . <br /> 6 . If the complaint does not warrant investigation , the notification to the complainant shall <br /> specifically state the reason for the decision . <br /> cc Complaint Log <br /> 1 . When a complaint is received , the complaint will be entered into the Discrimination Complaints <br /> Log with other pertinent information and assigned a Case Number . ( Note : All complaints must be <br /> logged ) . <br /> 2 . The complaints log will be submitted to the NCDOT' s Civil Rights office during Title VI compliance <br /> reviews . ( Note : NCDOT may also be request the complaints log during pre - grant approval <br /> processes ) . <br /> 3 . The Log Year ( s ) since the last submittal will be entered ( e . g . , 2015 - 2018, 2017 - 2018, FFY 2018, or <br /> 2018 ) and the complaints log will be signed before submitting the log to NCDOT . <br /> 4 . When reporting no complaints , check the No Complaints or Lawsuits box and sign the log . <br /> 16 � Page <br />