Agenda - 12-13-2022; 8-f - Orange County Transportation Services (OCTS) Title VI Plan

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61 16. If the recipient has undergone a Title VI Compliance Review in the last 3 years, please indicate the ❑ year of the last review and who conducted it.Year/Agency: II. Transit Providers Requirement:FTA C 4702.18,Chapter IV—Requirements and Guidelines for Fixed Route Transit Providers. Note:All NCDOT subrecipients that provide fixed route public transportation services(e.g., local, express or commuter bus; bus rapid transit;commuter rail; passenger ferry) must complete this section. ➢ Not Applicable (Check this box if you do not provide fixed route services,and skip questions 17 and 18.This section does not apply®you if you only provide demand response services.) Requested Items (Please attach electronic documents(.pdf,.doc,etc.)or provide links to online versions) Completed 17. Service standards (quantitative measures) developed for each specific fixed route mode that the recipient provides (standards may vary by mode) must be submitted for each of the following indicators: • Vehicle load for each mode (Can be expressed as the ratio of passengers to the total number of seats on a vehicle.For example,on a 40-seat bus,a vehicle load of 1.3 means all seats are filled and there are ❑ approximately 12 standees.) • Vehicle headway for each mode (Measured in minutes(e.g.,every 15 minutes),headway refers to the amount of time between two vehicles traveling in the some direction on a given line or combination of ❑ lines.A shorter headway corresponds to more frequent service.Service frequency is measured in vehicles per hour(e.g.,4 buses per hour).) • On time performance for each mode (Expressed as a percentage, this is a measure of runs completed as scheduled. The recipient must define what is considered to be "on time."Performance can be measured ❑ against route origins and destinations only,or against origins and destinations as well as specified time points along a route.) • Service availability for each mode (Refers to a general measure of the distribution of routes within a transit provider's service area,such as setting the maximum distance between bus stops or train stations,or ❑ requiring that a percentage of all residents in the service area be within a one-quarter mile walk of bus service.) 18. Service policies(system-wide policies) adopted to ensure that service design and operations practices do not result in discrimination on the basis of race, color or national origin, must be submitted for each of the following: • Transit amenities for each mode(e.g.,benches,shelters/canopies,printed materials, escalators/elevators,and waste receptacles. NOTE:Attach this information only if you have decision- ❑ making authority over siting transit amenities or you set policies to determine the siting of amenities.) • Vehicle assignment for each mode(Refers to the process by which transit vehicles are placed into service throughout a system.Policies for vehicle assignment may be based on the type or age of the vehicle, ❑ where age would be a proxy for condition,or on the type of service offered.)