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42 <br /> • Small group discussion formats may be integrated into larger group public meetings and workshops. <br /> When this occurs, the smaller groups will be as diverse as the participants in the room. <br /> Community Surveying <br /> • Opinion surveys will occasionally be used to obtain input from targeted groups or the general public <br /> on their transportation needs, the quality or costs of our services, and feedback on our public <br /> outreach efforts. <br /> • Surveys may be conducted via telephone, door-to-door canvassing, at community fairs, by placing <br /> drop boxes in ideal locations, or with assistance from other local agencies like social services. <br /> • Surveys will be translated into languages other than English, when appropriate. <br /> Limited English Proficiency <br /> Limited English Proficient (LEP) persons are individuals for whom English is not their primary language <br /> and who have a limited ability to read, write, speak, or understand English.These individuals reported to <br /> the U.S. Census Bureau that they speak English less than very well. To comply with USDOT's LEP Policy <br /> Guidance and Executive Order 13166, this section of our Title VI Plan outlines the steps we will take to <br /> ensure meaningful access by LEP persons to all benefits, services and information provided under our <br /> programs and activities. A four-factor analysis was conducted to determine the LEP language groups <br /> present in our planning area and the specific language services that are needed. <br /> amour Factor Analysis <br /> This Four Factor Analysis is an individualized assessment that balances the following four factors: <br /> 1. The number or proportion of LEP persons eligible to be served or likely to be encountered by a <br /> program, activity, or service of the recipient or grantee; <br /> 2. The frequency with which LEP individuals come in contact with the program; <br /> 3. The nature and importance of the program, activity, or service provided by the recipient to people's <br /> lives; and <br /> 4. The resources available to the recipient and costs. <br /> Factor#1: The number or proportion of LEP persons eligible to be served or likely to be encountered by the program, <br /> activity,or service of the recipient. <br /> Orange County, North Carolina <br /> Estimate Margin of Error <br /> Total: 129,155 +1-61 <br /> Speak only English 108,562 +1-854 <br /> Spanish or Spanish Creole: 9,392 +;-461 <br /> Speak English"very well' 4,604 +1-599 <br /> Speak English less than "very well" 4,788 +;-644 <br /> French(incl. Patois, Cajun): 889 +1-270 <br /> Speak English"veer well' 760 +f-266 <br /> Speak English less than "very well' 129 +1-69 <br /> This Title VI update requires that OCTS recognize the sub-populations of languages that have either more <br /> than 5 % or 1,000 people that speak English less than "very well" including numbers in the Margin of <br /> Error. In the OCTS service area, the largest language subpopulation within the LEP population was that <br /> of Spanish speakers who speak English less than "very well." Referencing estimates from the 2015 5-year <br /> American Community Survey (ACS), our area has a total of 129,155 people. There are 9,932 Spanish <br /> speakers, of whom 4,788 speak English less than "very well", or just over 3% of the total population. <br />