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13. Were residents able to reach their call bells with ease? Y <br /> ------------ <br /> 14. Did staff answer call bells in a timely&courteous manner? Y <br /> If no, did you share this with the administrative staff? <br /> Resident • Comments/Other <br /> Observations <br /> 15. Were residents asked their preferences or opinions about the Y One resident was observed coloring in books <br /> activities planned for them at the facility? that she enjoyed. She noted that staff <br /> encourage her to mail her drawings to family <br /> or hang them on her room walls. <br /> 16. Do residents have the opportunity to purchase personal items of Y The nurses have access to a small amount of <br /> their choice using their monthly needs funds? money during off hours so that residents can <br /> Can residents access their monthly needs funds at their Y make purchases if requested. <br /> convenience? <br /> 17. Are residents asked their preferences about meal/snack choices? Y One resident expressed that food choices <br /> Are they given a choice about where they prefer to dine? Y continue to improve. <br /> 18. Do residents have privacy in making and receiving phone calls? Y <br /> 19. Is there evidence of community involvement from other civic, Y One hallway is dedicated to veterans.They <br /> volunteer or religious groups? are co-located for social purposes,which <br /> improves individuals'abilities to connect. <br /> 20. Does the facility have a Resident's Council? <br /> Family Council? Y <br /> Areas of Concern • <br /> /NA Exit Summary <br /> Are there resident issues or topics that need follow-up or review at a later Y Discuss items from"Areas of Concern" <br /> time or during the next visit? Section as well as any changes observed <br /> Recent survey was not available. The most current available was from August during the visit <br /> 2020. Luke Tatabod is providing follow-up to ensure recent visit documents <br /> are accessible. <br /> Feedback was provided about the unlocked medication cart.This was <br /> resolved in real-time. <br /> This Document is PUBLIC RECORD.Do not identify any Resident(s)by name or inference on this form.(1/21/2020) <br />