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• Staffing issues continue <br /> • Commencement 2023 is sold out at $900 per room, 3 night minimum, and no <br /> cancellations <br /> • Guests will see improvements and renovations in 2023 <br /> • The Carolina Inn promoting the whole family experience in OC to reflect the <br /> increased questions on activities that can be done with families <br /> • The Monday dilemma — restaurants & venues closed on Mondays <br /> Marlene <br /> • September and October were busier months, with the staff seeing many RFPs, new <br /> business leads for March and October 2023 <br /> • Corporate and association business increasing <br /> • A large conference coming in 2023, UNC faculty referral <br /> • Pre Covid19 VB Perception Study, for the most part positive responses. Some <br /> comments from residents that don't like change <br /> • This Board is committed to diversity. Our CH Diversity website is ready <br /> Guest Speaker: Lynn Minges — President and CEO — NCRLA <br /> NCRLA Presentation <br /> https:Hncrestaurantiodgingassoci.box.com/s/msimofovxg5xkv8pgkgwvv45sszifmIg <br /> https://www.ncria.org/nc-hospitality-industry-information/ <br /> Carolyn Griffin, NCRLA Food Safety & Lodging Regulations <br /> info(a)-ncrla.org <br /> Innercity Trip to Asheville (Laurie requested Asheville insights from speaker Lynn Minges <br /> who travels the state) <br /> Asheville is leisure driven, locals don't like huge spike in tourist numbers (note: During <br /> COVID19 the mountains and the beaches were in huge demand), rising problems with <br /> street crime, drugs, homeless and attacks on business owners. The community doesn't feel <br /> safe and the town "restructured" the police department. Short-term rentals compete with <br /> hotel business <br /> Throughout the state, all destinations are experiencing staffing issues, customer service <br /> complaints, cost of recruiting, housing, transportation, hiring bonuses <br /> https://www.ncrla.org/ resources page details the impact of the pandemic related to <br /> workforce issues <br /> New Business <br /> Damon Seils / Jon Hartman-Black <br /> • New Art Center building ribbon cutting last month. Finalizing construction plans <br /> 2 1 P a g e CHOCVB BOD Meeting Oct . 19 , 2022 <br />