Agenda - 11-01-2022; 5-c - 2022 Orange County Transit Plan Update

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• •• 21 engagement phase 1 . TOOLS/ project website, survey, transit Transit riders •- •'• summit. transit services— both in A project website was established to share and store frequency and in hours of operation. project information. Launched early in the planning process, the website was a central location for important information , resources, and materials. A survey (available online or in print, in both Spanish and English) gathered information on community transit needs and priorities by asking questions about travel patterns, travel modes, trip purposes, reasons the respondent chooses not to use transit (if applicable), and what could change to make transit a more attractive option. Transit service providers and planning partners helped promote the first survey and over 200 responses were received. In October 2020, a virtual Transit Summit was held attracting over 50 participants. The summit provided an overview of the planning process, introduced Orange County's transit system and providers, and set expectations in terms of the amount of funding available to support new transit investments. Participants were also asked about their transit goals and priorities, and this information was integrated into the planning process. The Transit Summit was promoted in both English and Spanish and featured simultaneous Spanish/English interpretation to help mitigate language barriers. A summary of feedback from Phase 1 is available in the appendix. PHASE 2/ what . . we /ea�7? tic Support was confirmed engagement phase 2. proposed improvements and TOOLS/ focus groups, survey, pop-ups. vision,transit Two virtual focus groups gathered stakeholder 6� feedback on proposed projects and a conceptual transit vision. rporoject team, transit service providers, and the PSC collaborated on an invitation list of targeting participants representing community interests, organizations, and agencies. Groups were capped at 15 participants to allow for a productive virtual environment for open discussion. The Phase 2 survey sought feedback on proposed projects and the conceptual transit vision by asking respondents to provide feedback on unmet transit needs or other transit-related concerns. The survey was available online and in print, in both English and Spanish. Transit providers, county and municipal staff, and community organizations heavily promoted the survey on behalf of the planning team.Additionally, project staff conducted pop-up events at bus stops across Orange County, sharing plan information and promoting the opportunity to provide feedback on the proposed projects and the conceptual transit vision. Additionally, posters and postcards were distributed advertising the survey. These intensive advertising efforts paid off- over 1,000 responses were received. A final phase of outreach gathered feedback on the plan, proposed projects, and conceptual transit vision during public comment for the plan's adoption.