Agenda - 11-01-2022; 5-c - 2022 Orange County Transit Plan Update

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20 •: • outreach & engagement. The Orange County Transit Plan Updates centers community outreach and engagement, ensuring the plan reflects community values and meets the community's transit needs. Drawing on best practices and experience, the planning team designed an approach providing residents and other stakeholders with the information and tools needed to fully engage in the planning and decision-making process and offering ample and accessible opportunities to participate in the planning process. Two critical elements of this approach are redundancy (many ways to participate) and accessibility (engagement makes sense given the community's needs and resources). The project's outreach and engagement were conducted in two phases. Phase 1 introduced important transit planning concepts and established a shared understanding of the transit planning process, purpose, and key players. The goal of Phase 1 was to identify community transit priorities and establish a broad vision for new transit investments. Phase 2 drilled down into proposed projects and investment options ensuring they reflected community priorities and the feedback gathered in Phase 1. approaches. project website Launched and maintained throughout the process; served as a centralized location for information, questions, and feedback 00 virtual transit summit Introduced the Plan Update process and the transit system and set expectations on project scopes and budgets; sought early input on transit goals; helped identify community priorities; shared information about existing transit services that may not be widely known; included simultaneous Spanish interpretation. surveys Gathered preliminary information on transit wants and needs; respondents asked to share ridership habits, including types of transit they use, trip purposes, and any reasons for not taking transit; survey was available online and in print form and was offered in both English and Spanish; the second survey sought to gather input on the set of proposed projects and identify any unmet needs or additional thoughts. 00 virtual focus groups Invited community leaders and representatives to provide feedback on the proposed investment strategies and projects. pop ups In-person engagement at bus stops and park and ride lots to promote the second transit survey and gather additional feedback.