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treatment equipment or supplies. <br />d. Customer shall prevent untrained personnel from performing service, maintenance or adjustment on the boiler systems. <br />e. For new equipment associated with the boiler systems, Customer shall provide any start up in accordance with manufacturer’s <br />requirements and provide copies of startup documentation to Icon. <br />f. Customer shall properly operate and maintain ancillary equipment associated with the services provided, in accordance with the <br />applicable operating manuals and recommended procedures, and ensure that qualified personnel are provided for such operation. <br />g. Customer shall provide Icon personnel with the usual required utilities (water, electricity, compressed air, etc.) and special tools <br />and equipment normally used for such services unless restricted specifically in the quote. <br />h. Customer shall promptly report unusual equipment operating conditions or operation to Icon. <br />i. Customer shall furnish Icon personnel with sufficient service access space, as well as safe, clean and unobstructed access to all <br />equipment to be serviced. <br />j. Customer shall provide professional ancillary services, (i.e. systems water treatment, etc.) not included in the Agreement, in <br />accordance with Icon’s reasonable written recommendations. <br />k. Custmer shall disclose in writing to Icon any known environmental risks or hazards, including asbestos, mold, or other biological <br />hazards. <br />l. Customer shall disclose in writing to Icon any chemical spills or chemical spill cleanup associated with or relating to Water <br />Treatment Services after such systems and services have been installed and made operational. <br />m. Customer shall provide suitable access to drains and drainage systems appropriate for flushing of chemically treated systems. <br />n. Customer shall disclose flooding or flooding damages arising from pump failures, broken or corroded piping, chemical treatment <br />tubing failure, or other system failures associated with systems service with or relating to Water Treatment Services. <br />o. Customers receiving water treatment shall provide new equipment start up in accordance with manufacturer’s requirements, <br />including initial chemical treatments for passivation or other appropriate system treatments, and provide copies of startup documentation to <br />Icon. <br />p. Customers receiving water treatment shall disclose in writing to Icon any changes to systems operations, including but not limited <br />to: <br /> 1. change in water supply [city water to reclaimed water], or <br /> 2. equipment operation failure impacting proper water flows or preventing treatment measurement requirements, or <br /> 3. termination or changes to Customer provided treatment systems. <br />q. Customers receiving water treatment shall disclose environmental conditions impacting the operation of systems subject to Water <br />Treatment Services, including exposure to boiler or generator exhaust, bacterial growth, legionella or SRBs. <br />6. Asbestos and Hazardous Materials <br />Icon expressly excludes any identification, abatement, cleanup, control, disposal, removal or other work connected with asbestos or other <br />hazardous materials (collectively, “Hazardous Materials”). Should Icon become aware of or suspect the presence of Hazardous Materials, <br />Icon may immediately stop work in the affected area and shall notify Customer. Customer will be responsible for taking any and all action <br />necessary to correct the condition in accordance with all applicable laws and regulations. Customer shall be exclusively responsible for <br />any claims, liability, fees and penalties, and the payment thereof, arising out of or relating to any Hazardous Materials on or about the <br />premises, not brought onto the premises by Icon. Icon shall be required to resume performance of the services only when the affected <br />area has been rendered harmless. <br />7. Major Repairs <br />Major repairs related to boilers, if covered, such as the dismantling of components, may result in additional fees for additional boiler <br />inspection and testing and services, unless such additional testing and services are otherwise stated in the proposal. <br />Major repairs related to water treatment, if covered, such as the dismantling of components, may result in additional fees for additional <br />chemical testing and treatment services, unless such additional testing and services are otherwise stated in the proposal. <br />Major repairs, if covered, such as the dismantling of components, the opening of refrigeration systems, and the evacuation and recharging <br />of the same, in the event of refrigerant loss, etc., will be performed during normal working hours, unless otherwise stated in the Agreement. <br />8. Repairs By Others <br /> <br />Unless made by or approved by Icon in writing, any changes, adjustments, service or repairs made to the equipment may, at Icon's option, <br />terminate Icon's obligation to render further service to the equipment so affected. In such case, no adjustment to the service fee shall be <br />made and no refund of any portion of the service fee shall be made. <br />9. Unusual Circumstances <br />Icon shall not be liable for delays in or failure to render services, including water treatment services and chemical testing, additional boiler <br />inspections, boiler testing and services, or the delivery of any equipment or parts, due to fire, flood, strike or other labor difficulty, act of <br />God, act of any Governmental Authority or of Customer, riot, war, embargo, fuel or energy shortage, wrecks or delay in transportation, <br />inability to obtain necessary labor, materials or equipment from usual sources, or due to any cause beyond Icon’s reasonable control. <br />In the event of delay in performance due to any such cause, the date of delivery or time of completion will be extended by the period of time <br />reasonably necessary to overcome the effect of such delay. If the equipment or parts included in this Agreement become temporarily or <br />permanently unavailable for reasons beyond the control of Icon, Icon shall be excused from furnishing said equipment or parts and <br />reimbursed for the difference between cost of equipment or parts unavailable and the cost of an available reasonable substitute. <br />10. Limitation of Liability/Indemnification <br />Customer’s exclusive remedy and Icon’s exclusive liability under this Agreement or otherwise (including negligence) shall be for direct <br />4 <br />DocuSign Envelope ID: ED457002-3AE6-473A-8602-3BAF8B4617CF