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Quote #2022-111272 SSG Confidential Page 1 of 4 <br />Bill To: <br />Orange County Emergency Services (NC) <br />510 Meadowlands Dr <br />Hillsborough, North Carolina 27278 <br />United States <br />EXHIBIT A - ORDER FORM <br />Quote Number: 2022-111272 <br />Offer Valid Through: September 30, 2022 <br />The contents of this Order Form may not be duplicated, used, or disclosed in whole or in part for any purpose other than for internal evaluation <br />without express written permission of Social Solutions Global, Inc. (“SSG”). The Parties hereby agree as follows: <br />Subscription Products and Services <br />SKU Product Name and Description Quantity License Metric Billing Frequency <br />Apricot-P <br />Apricot 360 <br />The Apricot 360 license includes 10GB of database storage <br />with two User licenses designated with Administrator <br />privileges. Each Administrator seat is provided with basic <br />training. Additional licenses for Users and designated <br />Administrators may be purchased on a per-user basis. For <br />applicable terms and conditions, please see the Master <br />Services Agreement at https://www.socialsolutions.com/legal <br />16.00 Per User Annually <br />AprBscSupport <br />Basic Support Package <br />Includes 60 Tier 1 cases/ year. Cases addressing code <br />defects, system outages, or service performance are not <br />included in the count of cases per client <br />Overages are totaled at the end of the year and billed to <br />client at $50/case <br />1.00 Fee Annually <br />Apr360BscTraining <br />Basic Training Package - 360 <br />The basic training packages includes unlimited access to <br />the following <br />•Live Apricot Setup Webinar <br />•Live Apricot Insights Webinar <br />•Admin Video Library•End User Training Library <br />1.00 Fee Annually <br />AprSilverASC-FF <br />Apricot Silver Support 2021 <br />ASC Package - 12 hours per year. Additional Hours: $250/Hr 1.00 Fee Annually <br />AprPhoneSupport-FF <br />Apricot Phone Support <br />Includes 1 hour per month of phone consultation (scheduled <br />calls with a member of the Apricot Support team). To access <br />phone support, reach out to our T1 team via chat. Overages <br />are totaled at the end of the year and billed to client at $150/hour <br />1.00 Fee Annually <br />Annual Amount USD See Tiered Pricing Below <br />Initial Invoice Amount USD See Tiered Pricing Below <br /> ''Tiered pricing'' means a minimum annual subscription fee, calculated to take into account length of term, user count, and other relevant <br />metrics. For the avoidance of doubt, tiered pricing reflects a baseline minimum annual subscription fee and is subject to SSG’s standard annual <br />price increases. <br />The tiered pricing for Client is as follows: <br />DocuSign Envelope ID: AF469A1B-3B5E-4682-8248-5645B6A34E7BDocuSign Envelope ID: DC14D055-C40F-49F2-BD98-F6CDF83231D7