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20 <br /> Slide #3 <br /> Background —AD— ADA Requirements <br /> Amarican D i sa bi I iti as Act <br /> public entities that operate non-commuter fixed-route transportation services also <br /> provide complementary paretrsnslt service for Individuals whose dYsabilltles make <br /> them unable to use the fixed-route system <br /> Fixed-Route 4 Complementary Paratransit(Curb-to-Curb) <br /> Any service origins and destinations within 314-mile with no trip <br /> restrictions <br /> * Any requested time when fixed-route service operates <br /> • Next-day service <br /> • Fare no more than twice that of fixed-route fare <br /> ORANGE COUNTY <br /> NORTI I CAROLINA L--- <br /> Slide #4 <br /> P r itr n it Service <br /> • Persons unable to board, ride ordlsembarkfrom fixed-route vehicles <br /> Persons who cannot travel to or from a bus stop due to disability <br /> Certification process-AIDAService Applications <br /> Appeals Process- Handled by staff not involved In initial determination <br /> Cannot Abuse the Service- No-shove policy <br /> Personal CareAttendants(No fare)and Traveling Companions(Same <br /> fa re a s A DA-registrant) <br /> Visitors to the Transit System <br /> • Ellglblllty delermInad In jurladlclion of resltltnct <br /> 21 days ofserviee <br /> k <br /> ORANGE COUNTY My <br /> NORTI I CAROLINA - <br />