Minutes 06-23-2022 Retreat - Laserfiche WebLink

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24 Lydian Altman said there are a lot of ways they could approach community engagement including surveys, large forums, or focus groups like they did previously. Bonnie Hammersley said the county got a lot of grief over the recovery plan not being far reaching enough and surveys were conducted, there were focus groups, etc. She said it can be done that way, but everyone will need to understand that it will not yield full community participation. Travis Myren reiterated that the have been told they didn't do enough outreach with that approach. Bonnie Hammersley said during the recovery plan a lot of people didn't want to participate in focus groups even by Zoom and didn't want to complete a survey. Commissioner Hamilton said this outreach was also during COVID. Bonnie Hammersley reiterated that this outreach was still conducted electronically. She said in her experience in county government, it is the forgotten government. She said since it is the safety net, not everyone knows about what the county does. Chair Price agreed with Bonnie Hammersley and said despite trying to provide education on county government, many people don't pay attention unless taxes are raised. She also asked how heavily they should rely on departments to help with outreach because policies will impact the work they will do and they have a good idea of what is out there. Lydian Altman said she agreed, and she would recommend starting with a context setting which would include department directors. Commissioner Fowler asked Lydian Altman for an estimate on a strategic plan that includes performance management. Lydian Altman said she can't remember exactly, but it was around another $50,000 which included helping departments operationalize the performance management piece. Commissioner Greene said she volunteered to talk to TJCOG about strategic planning services they offer, but she doesn't have enough information yet about what the Board is looking for to get specific responses. Bonnie Hammersley said she will talk to TJCOG. Commissioner Bedford asked what the survey that was given out at the DSS Toy Chest was for. Travis Myren said that survey helped inform One Orange. Commissioner Bedford said that really worked and could be done again. Chair Price asked when the Board's goal was for completion. Commissioner Bedford said she would like it to be less than a year. She said she wants to be streamlined if possible, and limiting some of the community engagement would be okay for now because it is a living document and should be reviewed annually. Lydian Altman said she would recommend annual review as well, or at least every other year to evaluate any needed changes. She said another scope issue would be assessing organizational values and how they guide the organization and employees, as well as how to communicate. She said the plan can be used to drive culture. She said the plan is critical, but the process is just as important. Chair Price said as the plan is promoted, it gives an opportunity for people to be involved. Lydian Altman said in addition to the number of operational plans the Board discussed earlier, there are likely a number of engagement plans developed already as well that could be incorporated. Commissioner Richards asked Lydian Altman for a realistic timeline. Lydian Altman said she thinks this could get done in 9-12 months. Chair Price said she thinks this should be done before the next budget cycle. Commissioner Richards said she thinks visioning should be done by the spring. Lydian Altman said she thinks it's possible.