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19 <br /> Orange County Transportation Services Agency Safety Plan <br /> VII. Safety Assurance <br /> Safety Assurance provides the necessary feedback to ensure that the SMS is functioning effectively <br /> and that OCTS is meeting or exceeding its safety objectives. Safety assurance requires a clear <br /> understanding of how safety performance will be evaluated, or in other words, what metrics will be <br /> used to assess system safety and determine if the safety management system is working properly. <br /> Having decided on the metrics bywhich success will be measured; safety management requires using <br /> these metrics within the organization for ongoing performance improvement. <br /> Through our Safety Assurance process, OCTS: <br /> Assesses the effectiveness of safety risk mitigations to make sure the mitigations are appropriate <br /> and are implemented as intended; <br /> • Investigates safety events to identify causal factors; and <br /> • Analyzes information from safety reporting, including data about safety failures, defects, or <br /> conditions. <br /> Safety Performance Monitoring and Measurement <br /> One purpose of the OCTS SMS is to ensure that OCTS is tracking and addressing safety concerns of all <br /> types that arise within OCTS services and facilities. OCTS has many processes in place to monitor its <br /> entire transit system for compliance with operations and maintenance procedures including: <br /> Monitoring Activities: <br /> • Facility and Bus Inspections <br /> • Safety Meetings <br /> • Training Activities <br /> • Accident Investigation Reports <br /> • Injury Reports <br /> • Preventative Maintenance of Vehicles <br /> • Comprehensive Vehicle Maintenance Review <br /> • Ride-along Evaluations (Driver and Route) <br /> • Security Officers and Cameras <br />