Agenda - 09-06-2022; 8-l - Orange County Transportation Services - Agency Safety Plan Update

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14 Orange County Transportation Services Agency Safety Plan VI. Safety Risk Management Safety Risk Management Process OCTS uses the SRM process as a primary method to ensure the safety of our operations, passengers, employees, vehicles, and facilities. It is a process whereby hazards and their consequences are identified, assessed for potential safety risk, and resolved in a manner acceptable to OCTS's leadership.OCTS's SRM process allows us to carefully examine what could cause harm and determine whether we have taken sufficient precautions to minimize the harm, or if further mitigations are necessary. OCTS's Operations Manager leads OCTS's SRM process, working with OCTS's Safety Committee to identify hazards and consequences, assess safety risk of potential consequences, and mitigate safety risk. The results of OCTS's SRM process are documented in our Critical Asset Vulnerability Action Report and Assessment Log and referenced materials. Safety Hazard Identification Establishing effective hazard identification programs is fundamental to safety management at OCTS. Hazard identification can be reactive or proactive in nature. Occurrence reporting, incident investigation and trend analysis are essentially reactive.Other hazard identification methods actively seek feedback by observing and analyzing day-to-day operations. Common hazard identification activities include: • Safety audits and inspections of vehicles and facilities;; • Safety event and incident investigation and reporting; • Review of vehicle camera footage; • Results of training assessments; • Review of performance data and safety performance targets; • Observations from supervisors; • Maintenance reports; • OCTS ESRP • Safety Committee, Drivers' and other staff meetings • Evaluating safety related comments from customers and passengers; • Federal Transit Administration (FTA) oversight The practice of reporting and learning from accident precursors (drive-cam) is a valuable complement to other hazard identification practices. To be successful, hazard identification must take place within a just safety culture. Accident precursors are not only an opportunity to identify potential hazards, but also for supervisors to coach operators through various safety situations.