8.17.22 OUTBoard Packet - Laserfiche WebLink

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Orange County Transportation Services ADA Paratransit Plan Orange County Planning Department Page 4 week for next-day service and can be made up to one (1) month in advance. Reservations are taken by an answering machine on days when the administrative/dispatch office is closed. 3. Fares: Fares can be no more than twice the fixed route adult fare. The fare is between $0.00 and $2.00 on Orange County Public Transit fixed routes depending on the route traveled. ADA paratransit eligible riders are charged $0.00 for ADA paratransit service. A personal care attendant (PCA) is permitted to accompany an ADA-eligible rider at no charge, and a companion may ride at the same fare charged the ADA rider only if they have the same origin and destination as the ADA-eligible rider. 4. Service Days and Hours: Days and hours of operation must be at least the same as the fixed route system. Paratransit service is provided during the same time period as the Orange County Public Transit fixed route system. Monday thru Friday service operates from 8:00 AM until 5:00 PM. Sunday service is not currently provided. Like the fixed route, paratransit service is offered Monday through Friday 8:00 A.M. to 5:00 P.M. Service is not provided on County observed holidays. OCTS also provides Mobility-on-Demand (MOD) services on Friday evenings 5:00 to 9:00 pm and Saturday 9:00 am to 5:00 pm. MOD is scheduled to be 5 days a week before end of 2022. 5. Trip Purpose: Trips must be accepted and handled on an equal basis. There can be no restrictions on trip purposes or prioritizing by trip type. Trips are not prioritized or restricted by trip purpose for ADA riders. 6. Capacity Constraints: Service cannot be limited because of capacity constraints. No waiting lists can be maintained, and the number of trips provided to an individual cannot be restricted. Service is not limited due to capacity constraints. Orange County Public Transit does not maintain waiting lists for ADA-eligible paratransit individuals and trips are not restricted to individuals. It is the policy of the Orange County and Orange County Public Transit to abide by all provisions of the Americans with Disabilities Act (ADA) of 1990, as amended, including but not limited to those stated below, in all activities, operations and relationships with—and accommodations of—employees, client- customers, and the public. The ADA requires that persons with disabilities receive the same level of service for transportation as non-disabled persons. Services that are “separate but equal” are not acceptable (i.e., all individuals using wheelchairs on one bus and everyone else on another bus). All recipients must keep federally funded equipment and facilities in good operating condition; have policies and procedures to maintain vehicles; and must maintain, in operative condition, those features of facilities, vehicles, and other capital equipment that are required to make them accessible. ADA accessibility features must be repaired promptly if they are damaged or out of order. Recipients must establish a system of regular and frequent maintenance checks of lifts and ramps sufficient to determine if they are operative. Specific transportation provisions of the ADA as amended include but are not limited to the following requirements: 14