Orange County NC Website
MINUTES - Draft <br /> ORANGE COUNTY BOARD OF HEALTH <br /> August 25, 2021 <br /> conditions such as diabetes, heart disease, and obesity. Referrals are received from <br /> medical providers within and outside of the OCHD. The RDN conducts a review of <br /> the medical history, medications, diet, and lifestyle patterns and together with the <br /> referred client or a family member, if it's a young child. A personalized plan is <br /> developed to help them meet their nutrition goals. There were 856 encounters in FY <br /> 2020-21. There was a 10% increase in primary care clients. The payment type for <br /> the 856 encounters were: <br /> ➢ Insurance at 34% (290 ppl), Medicaid at 26% (224 ppl) and self-pay at 40% (342 <br /> ppl). <br /> • Diabetes Self-Management Education Services (DSME) <br /> o Clients receive 10 hours of education on the basics of diabetes prevention and <br /> management in this American Diabetes Association recognized program. There's an <br /> initial health assessment and sign up for 2 of the group education classes on the <br /> basics of diabetes care. Clients will then return in 3 months for a follow-up <br /> appointment where knowledge is measured as well as any change in blood sugar <br /> management. Nutrition Services have collaborated with local experts in the different <br /> areas of diabetes management including partnering with Walgreens to provide the <br /> medications and the utilization of a nurse, health educator and an exercise <br /> physiologist. <br /> o NCDiabetesSmart featured OCHD's DSME program in a video for a statewide <br /> marketing initiative. Some OCHD staff participated in the video. <br /> o All services were provided last year via telehealth. Telehealth appointments have <br /> been very successful. There was an 11% decrease in the no-show rate. Group <br /> education sessions are held using the Zoom meeting format as it possesses a <br /> simultaneous interpretation feature to offer Spanish classes. Telehealth materials <br /> such as appointment reminders and pre-appointment connectivity meetings ensure a <br /> smooth log in process. Scales, self-management/behavior change tools, and <br /> education materials were mailed to clients. <br /> • Community Health Grant (CHG) <br /> o In 2017, the CHG was awarded by the Office of Rural Health. The grant was <br /> renewed for FY 21-22. The purpose of this award is to increase access to primary <br /> care and self-management support services for residents with chronic disease. <br /> Groups specifically targeted include adults who are uninsured, on Medicaid or <br /> Medicare. The focus is on the chronic conditions of obesity, pre-diabetes and <br /> diabetes abnormal lipids, which is cholesterol and hypertension. <br /> • There is a voucher program that waives the fee to those clients in which the $20 fee is a <br /> barrier. Diabetes tests and supplies are offered at no cost to help clients manage their <br /> diabetes. <br /> • Some of the specific objectives and outcomes of the CHG include: <br /> o Working on increasing accessibility of interpretation services for the L.E.P. clients of <br /> the MNT and DSME programs <br /> o Offering behavior change incentives by providing water bottles, calories tracking <br /> books, and step trackers <br /> • There was a transportation assistance program for adults and pregnant women in which <br /> 45 rides were provided pre-COVID-19. Those funds have since been reallocated for <br /> telehealth services. They are also being used to create primary care bags that include <br /> items such as those that assist with at-home blood pressure self-checks and diabetes <br /> testing supplies. <br /> S:\Managers Working Files\BOH\Agenda &Abstracts\2021 Agenda &Abstracts/ <br /> August Page 3 <br />