Orange County NC Website
<br /> Revision Date 10.17.2018 <br />LIMITED LIFETIME WARRANTY <br />VTI Architectural Products, Inc. (“VT”) warrants that all flush wood doors manufactured by VT (“Doors”) shall be free from defects <br />in materials and workmanship from the date of purchase from VT, subject to the following terms, conditions, tolerances and <br />exclusions. <br /> <br />The owner’s sole and exclusive remedy against VT shall be limited to repair or replacement of Doors determined to be defective or <br />refund of the purchase price of the defective Doors only as determined by VT in its sole discretion. Should any Door become <br />defective after being properly installed, VT will assess each situation and determine on a case-by-case basis whether it will pay any <br />amount to remove, refinish and/or reinstall the Door. However, VT will not be liable for any removal, refinish and/or reinstallation <br />costs when any defect is apparent prior to the original installation of the Door. Inspection of the Doors must be made upo n receipt by <br />owner and any claim must be received by VT within thirty (30) days after discovery of the defect(s). Failure to so notify VT shall fully <br />and completely relieve VT from any obligation under this warranty. VT shall not be liable for any Doors re paired or replaced without <br />its prior written approval. <br /> <br /> <br />Record this information in case of claims <br />Customer _________________________________________________________________________________ <br />Project _________________________________________________________________________________ <br />Location _________________________________________________________________________________ <br />VT Order # _________________________________________________________________________________ <br />Door Type(s) _________________________________________________________________________________ <br /> <br />TOLERANCES <br />1. Stile, rail and show-through (telegraphing) on doors shall not be considered a defect unless the faces of the door vary <br />from a true plane in excess of 1/100 inch in any three-inch span. <br />2. Warp shall not be considered a defect unless it exceeds 1/4” in the plane of the door itself. Warp is any distortion in the <br />door itself, and does not refer to the relation of the door to the frame or jamb in which it is hung. For doors 1-3/4” or thicker, <br />warp will not exceed 1/4” in doors 3’-6” x 7’-0” or smaller; nor will it exceed 1/4” in any 3’-6” or 7’-0” section of larger <br />doors. For doors less than 1-3/4” thick, warp will not exceed 1/4” in doors 3’-0” x 7’-0” or smaller. Warp is measured by <br />placing a straightedge on the concave face and determining the maximum distance from straightedge to door face. <br />3. Action on any claim for warping or for telegraphing may be deferred, at the option of VT, for a period of time not to <br />exceed 12 months from the date of claim, If a door has been installed prior to such claim, the door must remain in the <br />original hung installation during the period of deferment to permit conditioning of the door to humidity and temperature. <br /> <br />EXCLUSIONS <br /> <br />1. Unsatisfactory service or appearance caused by failure to follow the “Handling, Job Finishing and Installation <br />Instructions” set forth below. <br />2. The appearance of field finished doors. <br />3. The appearance of doors with high gloss, transparent, or opaque finishes; or otherwise unorthodox finishes. <br />4. Natural variations in the color, texture, character or cut of the wood. <br />5. The warranty against warp does not apply to the following: <br />Page ___ of ___ <br />DocuSign Envelope ID: 97A9508F-537F-4A89-96AD-A82F9ABD3708