7.20.22 OUTBoard Agenda Packet - Laserfiche WebLink

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5 The Orange County public transportation program complies with all requirements of the Americans with Disabilities Act. ADA Effect on Transportation Services Provided by Orange County The ADA regulations require the County, as a public entity that operates a fixed route system, to provide complementary paratransit service to individuals with disabilities that is comparable to the level of service provided to individuals without disabilities who use the fixed route transit system. ADA regulations require the complementary paratransit service area to be within ¾ mile of the fixed-route system (see 49 CFR §37.131(a)). Per 49 CFR §37.131(g), public entities may provide complementary paratransit service to ADA paratransit individuals exceeding that required by §37.131(a). Meeting the Requirements of the ADA Regulations Under Orange County Public Transit’s Complementary Paratransit Service Plan, the level of service provided to persons determined to be ADA eligible is similar to the Orange County Public Transit fixed-route bus service. Six service criteria are included in the regulations. The following is a description of how the County’s complementary paratransit service meets or exceeds the six service criteria and eligibility standards: 1. Service Area: Orange County Public Transit service must be provided to all origins and destinations within a corridor ¾ mile on each side of the fixed route. Service beyond this area may be provided at the County’s discretion. The County must coordinate where service areas overlap or are contiguous. Orange County Public Transit service exceeds this requirement. The transit service area map is included below. Paratransit service is provided to origins and destinations beyond the ¾ mile corridor of the fixed routes along with service to and within Orange County limits. 2. Reservations: Next-day service must be provided for requests made the preceding day. Requests for service must be taken when administrative offices are open and during comparable normal business hours on days when administrative offices are closed if service is provided on the following day. Reservations may be made up to 30 days in advance. Next-day service is provided on Orange County Public Transit for requests made the preceding day during regular business hours Monday through Friday from 8am to 5pm. Reservations are taken seven days a week for next-day service and can be made up to one (1) month in advance. Reservations will be taken by an answering machine on days when the administrative/dispatch office is closed. 3. Fares: Fares can be no more than twice the fixed route adult fare. The fare is $0.00 on Orange County Public Transit fixed routes. A personal care attendant (PCA) is permitted to accompany an ADA-eligible rider at no charge, and a companion may 47