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iDSS CYCLONE SOW :PAGE 1 of 8 <br />PREPARED BY Mark Lynch, Chief Client Officer <br />Schedule A: iDSS Cyclone Statement of Work <br />Background <br />This Statement of Work (“SOW”) is dated 07/01/2022(“SOW Effective Date”) by and between Chapel <br />Hill/Orange County Visitors Bureau (“Client”) and iDSS Global LLC (“Company,” a Member of Tempest, <br />Inc.) pursuant to the Master Services Agreement with the MSA Effective Date of 07/01/2022 between <br />the client and the Company (the “Agreement” or “MSA”). The parties agree that this SOW, along with the <br />MSA and other Statements of Work incorporated by reference therein, form a binding agreement <br />between the parties relating to all services to be provided by the Company. <br />The Parties further agree that the MSA shall control in the event of any inconsistencies between this or <br />any other Statement of Work and the MSA, unless the SOW otherwise specifically overrides the MSA <br />pursuant to Section 1.2 of the MSA. <br />Definitions <br />a.“Client Support”means Company acknowledgement and response to telephone calls and <br />emails from Client asking questions about iDSS Cyclone or requesting help in using iDSS Cyclone. <br />b.“Fees”means the fees for the license to use the iDSS Cyclone and for the Services as set forth <br />in the Fee Schedule. <br />c. “Standard Reports” means the standard reports available in the iDSS Cyclone for use by Client. <br />d. “Users” means anyone logging into and using the iDSS Cyclone. <br />e. “Email Credit” means one email credit is equal to one email sent to one email recipient from <br />iDSS Cyclone through the iDSS Email Campaigns Feature. <br />f. “iDSS Legacy Version” means iDSS Version 8 or other prior versions. <br />g.“iDSS Cyclone”means iDSS Cyclone Version 1. <br />30 SOUTH 15TH STREET | SUITE 1001 | PHILADELPHIA, PA 19102 |P:+1.800.274.8774 |F:+1.800.274.8775 | TEMPEST.iM <br />EXHIBIT 1DocuSign Envelope ID: EDAD2931-0920-4D6F-86B1-57DF7F781E3C