Orange County NC Website
(xi) Maintenance . Provider shall comply with customer service quality metrics as <br /> described in Attachment E . Such metrics shall be uniform to all service within the <br /> County . <br /> d . Communications Services to County. Provider shall provide broadband Internet access <br /> service to all County- owned or operated facilities , and public service facilities (including fire <br /> stations) that are Passed by the Network at no charge until June 30 , 2028 . These facilities shall <br /> include , at a minimum, those identified as County XPON Sites in Attachment F . <br /> e . Dark Fiber Leases or IRUs . Provider may lease , or grant an indefeasible right of use (IRU) <br /> with respect to , dark fiber strands contained within the Network . Unless expressly agreed in <br /> writing by County, no dark fiber lease or IRU shall operate to relieve Provider from any of its <br /> obligations under this Agreement, including the provision of Communication Services , <br /> 9 . MAINTENANCE <br /> a . Facilities . Provider will perform all necessary scheduled and emergency Maintenance and <br /> restoration on Network facilities it constructs , including but not limited to trunk fiber, the <br /> distribution network portion of the Network, and Service Drops to Customers . Provider shall <br /> respond promptly to any complaints from any property owners . Provider agrees to repair any <br /> damage to Customers ' yards and any real or personal property, and to take reasonable action to <br /> restore the Customer ' s property to the condition that it existed when the Customer signed up <br /> for service , normal wear and tear excepted, within a reasonable amount of time . <br /> b . Network Electronics . Provider will Maintain all electronics , optronics , routers , switches and <br /> other equipment used to activate and operate the Network . Provider will schedule and <br /> perform periodic inspections , Maintenance , and repair to identify and correct any failure , <br /> interruption, or impairment in the operation of the Network . <br /> c . Customer service quality metrics ._ Provider shall perform all maintenance necessary to <br /> comply with the customer service quality metrics found in Attachment E . <br /> 10 . NETWORK OWNERSHIP <br /> Ownership of equipment or real property acquired using Subaward funds shall vest in Provider, as the <br /> acquiring entity, subject to the limitations set forth in 2 CFR § § 200 . 311 and 200 . 313 . Title in such property <br /> shall be conditional and subject to such property being used only for the originally authorized purpose , for the <br /> duration of its useful life . No Party may encumber or transfer Award-funded property without first notifying. <br /> and, if necessary, obtaining the consent of Authorities . <br /> 11 , STANDARD OF CARE <br /> a . The Provider shall exercise reasonable care and diligence in performing the Work in accordance <br /> with generally accepted standards relating to network development projects of this type <br /> throughout the United States and in accordance with Applicable Standards . Provider is solely <br /> responsible for the professional quality, accuracy and timely completion and/or submission of <br /> all work . <br /> 9 <br />