Orange County NC Website
<br /> <br /> <br />9 <br />(xi) Maintenance. Provider shall comply with customer service quality metrics as <br />described in Attachment E. Such metrics shall be uniform to all service within the <br />County. <br /> <br />d. Communications Services to County. Provider shall provide broadband Internet access <br />service to all County-owned or operated facilities, and public service facilities (including fire <br />stations) that are Passed by the Network at no charge until June 30, 2028. These facilities shall <br />include, at a minimum, those identified as County XPON Sites in Attachment F. <br /> <br />e. Dark Fiber Leases or IRUs. Provider may lease, or grant an indefeasible right of use (IRU) <br />with respect to, dark fiber strands contained within the Network. Unless expressly agreed in <br />writing by County, no dark fiber lease or IRU shall operate to relieve Provider from any of its <br />obligations under this Agreement, including the provision of Communication Services. <br /> <br /> <br />9. MAINTENANCE <br /> <br />a. Facilities. Provider will perform all necessary scheduled and emergency Maintenance and <br />restoration on Network facilities it constructs, including but not limited to trunk fiber, the <br />distribution network portion of the Network, and Service Drops to Customers. Provider shall <br />respond promptly to any complaints from any property owners. Provider agrees to repair any <br />damage to Customers’ yards and any real or personal property, and to take reasonable action to <br />restore the Customer’s property to the condition that it existed when the Customer signed up <br />for service, normal wear and tear excepted, within a reasonable amount of time. <br /> <br />b. Network Electronics. Provider will Maintain all electronics, optronics, routers, switches and <br />other equipment used to activate and operate the Network. Provider will schedule and <br />perform periodic inspections, Maintenance, and repair to identify and correct any failure, <br />interruption, or impairment in the operation of the Network. <br /> <br />c. Customer service quality metrics. Provider shall perform all maintenance necessary to <br />comply with the customer service quality metrics found in Attachment E. <br /> <br /> <br />10. NETWORK OWNERSHIP <br /> <br />Ownership of equipment or real property acquired using Subaward funds shall vest in Provider, as the <br />acquiring entity, subject to the limitations set forth in 2 CFR §§ 200.311 and 200.313. Title in such property <br />shall be conditional and subject to such property being used only for the originally authorized purpose, for the <br />duration of its useful life. No Party may encumber or transfer Award-funded property without first notifying <br />and, if necessary, obtaining the consent of Authorities. <br /> <br /> <br />11. STANDARD OF CARE <br /> <br />a. The Provider shall exercise reasonable care and diligence in performing the Work in accordance <br />with generally accepted standards relating to network development projects of this type <br />throughout the United States and in accordance with Applicable Standards. Provider is solely <br />responsible for the professional quality, accuracy and timely completion and/or submission of <br />all work. <br /> <br />DocuSign Envelope ID: 32FCA70F-8C9D-4D85-A0BE-B88413353B8B