Agenda - 06-21-2022; 12-4 - Information Item - Memorandum - Orange County Public Library Strategic Plan 2022-2027

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1 ORANGE COUNTY NORTH CAROLINA MEMORANDUM TO: Board of County Commissioners FROM: Erin Sapienza, Interim Library Director DATE: June 6, 2022 SUBJECT: Orange County Public Library Strategic Plan 2022-2027 This memo is to update the Board of County Commissioners on the Orange County Public Library 2022-2027 Strategic Plan. BACKGROUND: This strategic plan address diversity, equity and inclusion in our library collections, programs and services. Our process included a dynamic series of public engagement sessions, staff discussions and stakeholder interviews. The result is the creation of a comprehensive plan that provides a roadmap for our next five years of library service. Floricane, a strategic planning firm from Richmond, VA, facilitated the work for this plan. The completed plan includes the following focus areas: • Communicate and Connect with Residents • Be a Library for Everyone • Invest in Our Staff PROCESS: Our process consisted of five phases and lasted 10 months. In the Planning and Engagement phase, we created a project team that included frontline library staff members and held staff engagement sessions to discuss purpose, scope and expectations of the work. During the Outreach and Discovery phase, our project team identified stakeholders and specific community groups for in depth conversations and then led engagement sessions over several months with those groups and individuals. We also completed a resident feedback survey as part of this phase. In the Strategic Framework phase, we developed themes and tactics based on the feedback from staff and community groups. The Draft Phase saw the project team refine the themes and tactics and host another community session to review our work to date. In the final phase, Implementation, we created a Strategic Leadership Team to finalize the plan and create a timeline for implementation of each tactic.