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32 <br /> 3. Employee evaluations: all staff yearly evaluations are done in June at the end of the fiscal year. <br /> We realized we did not have comprehensive employee evaluations, including questions involving <br /> specific JCPC program adherence. Francis will revise the evaluation process to make sure they <br /> include JCPC specific program questions. <br /> Val introduced two new staff: Joy and Monica, new Restorative Practices Associate and Community <br /> Engagement Associate. <br /> The Exchange Club: <br /> PEP review: The first two scores are not really something they can control, but will continue to provide <br /> quality service thorough monitoring of compliance in supervision and making sure client charts are up to <br /> date. Will also be checking/monitoring NC Allies very frequently. Received an 8 out of 10 for Duration <br /> points. They are going to ensure clients understand expectations of finishing all weeks of classes. Some <br /> started and never finished, so we will ensure all clients know from the beginning that they need to attend <br /> and finish all weeks of classes. We will continue meeting at the church; due to Covid they were a bit <br /> hesitant but plans have been worked out. Families are still hesitant due to Covid, so we will be scheduling <br /> more virtual sessions. Contact hours is at 8 out of 10. Improvements will occur as operations can go back <br /> to-normal now. Risk Tier received 2 out of 12. The rating must be accepted from JJ referral,but for non-JJ <br /> referrals, will interview both clients and referring sources about all risk factors present, traini program <br /> staff on capturing all risk factors present, and program supervisor will audit all risk assessments before <br /> finalizing them and putting the assessments in the file. <br /> Volunteers for Youth: <br /> Have served 22 kids in Community Service Program so far this year and 7 in Teen Court.Numbers are <br /> still low, but picking up a little bit. Biggest news is Steven Rodriquez, Teen Court Coordinator, has left <br /> but they are excited for Jamella Smith, previous Youth Service Coordinator,to be taking his place. <br /> Madison Bennet started Monday taking over for Jamella as Youth Service Coordinator. Both participated <br /> in Volunteers for Youth programing as kids, Jamella with Girls Group and Madison was with Immigrant <br /> Youth Forum for undocumented youth and their allies. <br /> Focusing on Quality of Service PEP scores,both programs are fairly similar with 20 out of 20. We will <br /> continue to focus on strengthening training opportunities and also enhancing programs, especially during <br /> Covid times when we have to be adaptable and flexible. The Court House is closed to Teen Court again <br /> for the month of December but are hoping to reopen for January. So for now, will continue to do what <br /> they have been and focus on making it better. <br /> Wrenn House: <br /> Served 2 youth for total of 10 days, not too far from previous fiscal year. Wrenn House is a structure only <br /> program so no SPEP score assigned. We did however score a 20 out of 20 for Quality of Service. We are <br /> very clear on what is needed to reach those scores and will continue tight oversight of policies and <br /> documentation. Staffing is a challenge these days; hard time recruiting for open positions and currently <br /> coming up with different strategies for hiring. We are addressing vacancies by pulling staff from other <br /> programs and having staff help in all areas. We are keeping everyone as safe as possible by developing <br /> good protocol for mask wearing and social distancing. A few individuals have tested positive but we were <br /> able to minimize spread. Testing is performed at intake and unvaccinated staff must submit weekly <br /> testing. Continuing our ongoing efforts to improve outreach, Haven House has the ability for young <br /> people to connect through a platform with live texting or chat. This was quietly launched during Covid <br /> due to concerns of not being able to do a lot of in person. It is still rolling out and every child discharged <br /> is given this information so they may stay in contact if and whenever needed. <br />