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5 <br /> OBIA <br /> O'BRIEN ATKINS <br /> o Department Interviews- Following receipt and review of the survey information,the <br /> consultant will conduct in-person and/or virtual interviews with each of the 38 <br /> departments.This additional level of information will allow the consultant to: <br /> ■ Understand any planned organizational or operational changes <br /> ■ Understand the impact of COVID-19 and remote working on existing and future <br /> operations <br /> ■ Study departmental efficiencies <br /> ■ Assess existing operations in terms of function, operational mandates, related <br /> service requirements and individual facility and internal unit adjacencies to <br /> determine efficiencies via consolidation of functions, improvement of or sharing <br /> of space or the use of technology <br /> o Upon completion of all surveys and interviews,the consultant will create a department <br /> profile for each physical location.The department profiles will provide a consolidated <br /> location for each department's existing conditions,functional characteristics, issues, and <br /> any data relevant to developing Personnel and Space Needs Projections.These profiles <br /> will be used as tool throughout the master plan to identify: <br /> ■ Location or co-location issues <br /> ■ Critical adjacencies for optimum efficiency of space,consolidation and <br /> technology implementation <br /> ■ Historic growth trends and key growth factors <br /> ■ How customers access and receive services (in-person versus virtual) <br /> ■ How staff provides customer services (in-person versus virtual) <br /> o Space Standards & Benchmarking <br /> ■ Applicable industry, state, and/or local space standards will be reviewed and <br /> used as a benchmark to assess current space utilization. Attention will be given <br /> to the potential space impact of current operational and/or technological <br /> trends.The space standards will serve as a benchmark to assess current office, <br /> equipment,and parking space utilization for each department. <br /> ■ Based on public and private practice and the consultant's professional planning <br /> experience, recommended space standards for administrative office, support <br /> space, public areas and circulation, equipment and storage unit sizes,and <br /> parking will be provided. <br /> ■ For a master plan,the size of an individual office or area is not as important as <br /> the space-per-person or space-per-equipment standard. Based on the <br /> recommended net square foot space standards and the type of department <br /> (staff versus equipment driven),the consultant will recommend a space-per- <br /> unit (staff or equipment) allocation standard, expressed as department gross <br /> square foot(DGSF) per staff,for each department. <br /> 11o"i Olfice l wl 00`37 I Rwnrjrrai 11irmf,,le 11ark, IM( ( 17/09 <br /> 91IMAH,90OO <br /> P13 <br />